Bird Construction
Provider of construction and maintenance services across industrial, infrastructure and buildings sectors.
Provide IT support for office and construction sites, managing hardware, networks and software.
1 days ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Calgary, Alberta, Canada
Onsite
Company Size
6,000 Employees
Service Specialisms
Building Information Modeling (BIM/VDC)
Civil Infrastructure Services
Fabrication
Future Energy
Industrial Maintenance
Mass Timber
Modular & Offsite Solutions
Pre-Construction / Early Contractor Involvement
Sector Specialisms
Commercial
Institutional
Retail
Multi-tenant Residential
Industrial
Mining
Water and Wastewater
Energy
Role
Description
issue resolution
hardware installation
network deployment
tool configuration
inventory management
cybersecurity
The Technical Analyst II will provide both district-office and on-site IT support for construction teams in the Calgary region, with the option to be based in Calgary or Mississauga. This role blends hands-on field work with remote troubleshooting to keep critical technology operating smoothly.
Key duties include troubleshooting hardware and software, managing network and Wi‑Fi deployments, setting up construction-specific tools, and maintaining an accurate inventory of IT equipment. The analyst will also document configurations, train users, and work closely with central IT, project managers, and external vendors.
- Troubleshoot and resolve level‑1/2 IT issues for district offices, handling service requests and remote incidents.
- Travel to construction sites to install, maintain, and repair computers, printers, mobile devices, and network equipment.
- Deploy and manage Wi‑Fi and other network solutions in dynamic field environments.
- Configure and support construction‑specific software and hardware such as project‑management tools, rugged devices, GPS, and field communication platforms.
- Deliver technical assistance and training to on‑site staff on construction IT tools.
- Monitor and maintain IT inventory, ensuring equipment is functional and up‑to‑date.
- Document configurations, troubleshooting steps, and site requirements for future reference.
- Collaborate with central IT, construction managers, and vendors to implement optimized solutions.
- Enforce cybersecurity protocols to protect sensitive construction data in the field.
Requirements
5+ years
windows
networking
procore
comptia a+
problem‑solving
The ideal candidate brings at least five years of IT support experience, strong skills in Windows, networking, and mobile-device management, and the ability to think critically under tight deadlines. Familiarity with construction software such as Procore or Bluebeam, solid communication abilities, and the willingness to work outdoors are essential, while CompTIA A+ or Network+ certifications are a plus.
- Minimum 5 years of IT support experience in office and/or field settings.
- Proficiency with Windows OS, network setup/troubleshooting, and mobile‑device management.
- Familiarity with construction technology (e.g., Procore, Bluebeam) preferred.
- Strong problem‑solving ability and capacity to work independently under tight deadlines.
- Excellent interpersonal and communication skills for diverse construction teams.
- Physical ability to work outdoors, navigate sites safely, and lift IT equipment.
- Preferred certifications: CompTIA A+, Network+ or equivalent.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1920
Founding Year
Established its presence in Canada as a coast-to-coast builder.
+70 Years
Publicly Traded
Maintained a strong financial presence on public markets.
2021
Acquisition
Expanded capabilities through the acquisition of Dagmar.
2024
Acquisition
Further diversified operations by acquiring Jacob Bros.
- Delivers billions in annual revenue and maintains a strong project backlog.
- Typical projects include industrial facilities, civil infrastructure, institutional buildings, modular fabrication and maintenance services.
- Its strengths lie in self-performed trades—from earthworks and concrete to mechanical, electrical and modular fabrication.
- Leverages technology such as BIM/VDC and modular solutions to enhance efficiency and certainty in delivery.
- Projects range from deep-mining support and hydroelectric work to transit stations, healthcare facilities and mass timber buildings.
- With a finance division (Bird Capital), it can participate in project equity, blending construction with strategic investment.
Culture + Values
- We bring life to vision
- Creating great things with you
- We put safety first
- A healthy and safe work environment is non‑negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.
- We are stronger together
- Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.
- We lead with honesty
- We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.
- We are driven to do great work
- We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.
- We create opportunity
- Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.
Environment + Sustainability
First Zero Carbon Retrofit
North America's First
Completed the first Zero Carbon Certification for a building retrofit (Humber College Building NX), setting a benchmark for sustainable building projects.
First Net-Zero Plant
Protein Processing Facility
Design-build of North America’s first net-zero plant protein processing facility, scheduled to be operational in 2024.
First Net-Zero Ethylene Site
World's First
Secured contract to build the world’s first net-zero integrated ethylene cracker and derivatives site under Dow’s Path2Zero Program.
- Committed to transitioning to a net zero carbon economy via high energy-efficient, zero carbon buildings using onsite or procured carbon-free renewable energy.
- Delivering deep energy retrofits to reduce GHG emissions and energy use in existing buildings through mechanical, electrical, and energy modeling solutions.
- Mass timber leader in North America: leveraging sustainable forestry and wood-based materials to capture carbon and offset CO2e over lifecycle.
- Founding member of Canada Green Building Council with ~200 LEED-certified or targeting projects.
- Partnered on complex building systems meeting LEED, Green Globes, Passive House, WELL, and Zero Carbon standards.
- Operational emissions reduction through 'Work Green': implementing sustainable, energy-efficient, low-carbon operational technologies and processes.
- 'Build Green': minimizing resource waste, reducing carbon emissions, increasing energy efficiency across material, equipment, system selection.
Inclusion & Diversity
$3,000
Indigenous Scholarship
An annual scholarship provided to support Indigenous students pursuing their educational goals.
3×$1,500
Indigenous Student Support
Three annual scholarships of $1,500 each provided to Indigenous students.
- National Indigenous Engagement Policy: proactive employment of Indigenous workforce representative of project communities.
- Policy pillars: respectful relationships; proactive Indigenous employment; increasing business opportunities for Indigenous partners; investment in cultural awareness, skills and business capacity programs.
- Mandatory Indigenous Cultural Awareness Training for all employees.
- Silver Certification in PAIR (Progressive Aboriginal Relations) program.
- Scholarship programs: Scott Ferguson Memorial Scholarship; Bird Heavy Civil Indigenous Scholarship; Bird/Paul & Gerri Charette Fund; UNB scholarship prioritizing Indigenous female engineering students.