Supplier of home improvement products, DIY tools, and building materials for homeowners and trade professionals.
Build and maintain positive working relationships with all contractors and internal stakeholders. Provide regular updates with honesty and transparency to all key stakeholders.
Ensure operational compliance with property regulations, providing strategic oversight and guidance to key stakeholders including any future legislative changes. Monitor and report on statutory compliance through inspections and desktop checks. Oversee the management of remedial works from inspections, ensuring timely completion within budget.
Lead the transformation of the property database and the information we hold on file for our sites, creating a comprehensive dashboard view of trends, high-risk sites, and informing strategic decision-making around investment choices.
Work with the FM supplier to create detailed bottom-up annual budgets for planned and reactive maintenance, cleaning and landscaping services. Current budgetary accountability is set at £11.7m of opex spend and £7.4m of capex spend per annum. Periodically monitor performance against budget, identifying any opportunities or risks to the senior leadership team regularly. Oversee the creation and management of an annual PPM schedule of all sites, with scope agreed with all key stakeholders.
Oversee maintenance, cleaning and utilities services, working closely with procurement to lead subcontractor tenders, negotiations and performance reviews. Implement a contractor performance review framework including accreditation checks, insurance verification, and feedback processes. Conduct cost versus service evaluations to ensure a return on investment.
Reporting to the Head of Property, you’ll lead an internal team of 4 Facilities Managers, the third party maintenance team, manage subcontractor relationships, and ensure the highest standards of statutory compliance and building services performance.
Develop and deliver a robust third-party maintenance and contract strategy to complement in-house teams, covering planned preventative and reactive works across all company properties. Develop a 5 year strategy of planned investment based on data led insights from the estate and effective asset life cycle management.
A proven track record of managing budgets, leading projects and empowering others to deliver results
Knowledge/ network of FM providers, contractors and subcontractors
Experience in data analysis, reporting and use of CAFM
Knowledge of legislative framework for occupation of operational commercial property within the UK
Experience of working within a face-paced retail environment with the ability to think big-picture; from assessing the current state to crafting and delivering a bold 5 year departmental strategy
This is a field-based role with regular travel across the UK and to our Support Centre in Watford.
Experience in improving FM processes through technology
The ability to be a strategic thinker, and a good communicator
Competitive bonus
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
Car allowance
Save-as-you-earn scheme
Enhanced contributory pension scheme
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.
Colleague discount
Private Medical and Life Assurance