Customer Care Rep II at Richmond American Homes in Boise, ID | Kablio

Richmond American Homes

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Customer Care Rep II

Richmond American Homes

Leading homebuilder offering single-family homes and personalized design options.

Assist customers, handle warranty issues, and conduct quality checks for home builds.

13 days ago ago

Junior (1-3 years)

Full Time

Boise, ID

Field

Company Size

1,500 Employees

Service Specialisms

Construction services

Warranty services

Mortgage services

Title and escrow services

Insurance services

Sector Specialisms

Residential

New Construction Homes

Homebuilding

Design

Kitchen Design

Bathroom Design

Flooring

Customer Service

Role

Description

Performing quality control walks and orientations
Partnering with division Sales and Construction teams
Interacting with RAH vendors and suppliers
Verifying completion of warranty work for customers
Scheduling worksite appointments with trades as needed

Requirements

Benefits

Competitive compensation structure
Positive, collaborative team culture
Discounted pet insurance
Comprehensive benefits package includes: Medical, Dental, Vision, HSA/FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
Home purchase discounts & more!
Time Off benefits include: Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, and Military leave
All benefits are subject to qualification and hire dates. Not all benefits apply to commissioned sales people.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1977

Year Established

The company has been active in the homebuilding industry since 1977, building a strong foundation in craftsmanship and quality.

Specializes in building single-family homes across various price ranges and regions.
Offers a wide range of home styles, from entry-level to luxury homes.
Known for customizing homes to meet individual buyer preferences, providing flexibility in design.
Operates in several states across the U.S., catering to diverse markets and communities.
Delivers thousands of homes with a focus on craftsmanship and quality.
Frequently works on large-scale residential projects, providing both homes and communities.
Committed to energy-efficient home designs.

Culture + Values

Customer satisfaction is our top priority.
Quality craftsmanship is at the core of everything we do.
We are dedicated to building trust through transparent communication.
We are passionate about innovation in homebuilding.
Commitment to continuous improvement in all aspects of our business.
We value teamwork, collaboration, and mutual respect.
We promote integrity in every decision and interaction.

Environment + Sustainability

Net Zero by 2040

Carbon Emission Target

Committed to achieving net zero carbon emissions by the year 2040 as part of its sustainability goals.

Committed to environmental responsibility in building practices.
Features energy-efficient homes to reduce environmental impact.
Efforts toward water conservation through sustainable building materials and designs.
Use of sustainable materials to reduce waste and carbon footprint.

Inclusion & Diversity

Creates a diverse and inclusive workplace.
Actively attracts, retains, and promotes employees from diverse backgrounds.
Monitors gender balance to ensure equal opportunity.
Supports employee resource groups for inclusive representation.

Articles

Investor Relations Contact

Richmond American Foundation Contact