Description

The Community Manager for an Active Adult community oversees daily operations, ensuring resident satisfaction, strong financial performance and regulatory compliance. The role serves as the primary liaison among ownership, residents and the on-site team, leads staff, and cultivates an inclusive environment for adults age 55 +. Responsibilities include budgeting, leasing, maintenance coordination, and compliance with Fair Housing, ADA, FCRA and other housing laws.

• Respond promptly to resident concerns and resolve issues with empathy
• Prepare accurate accounting, financial, administrative and operational reports
• Serve as liaison with ownership, investors and regional management; lead site visits
• Recommend strategies for asset preservation, revenue growth and expense control
• Hire, onboard, train and manage performance of on-site staff
• Ensure team compliance with trainings, certifications and performance standards
• Enforce lease terms through inspections, evictions, late-fee collection and legal coordination
• Conduct daily huddles, coaching sessions and annual performance reviews
• Supervise leasing activities to achieve occupancy and revenue targets
• Conduct community tours and maintain model and vacant units tour-ready
• Set rent rates, collect payments, post deposits and prepare monthly financial statements
• Drive NOI through rent growth, ancillary income and expense management
• Perform regular property inspections to maintain safety, cleanliness and amenity functionality
• Monitor resident satisfaction surveys and online reviews to enhance community culture
• Create, forecast and report budgets, presenting financial updates to owners
• Analyze market trends and adjust marketing, pricing and leasing strategies
• Oversee maintenance operations, work-order completion and preventive maintenance programs
• Manage vendor contracts, insurance compliance, risk management and OSHA training
• Track capital expenditures, lead procurement and oversee capital projects and unit upgrades
• Represent the community at internal and external events and support outreach marketing

Requirements

Candidates should hold a bachelor’s degree in Business Management, Real Estate or a related field and have four to six years of property-management, sales, marketing and customer-service experience. Required skills include team leadership, conflict resolution, financial reporting, and proficiency with property-management software such as Entrata, Yardi or OneSite. Licenses, a valid driver’s license for on-site vehicles, and the ability to lift up to 20 lb independently (50 lb with assistance) are also required.

Benefits

The position offers a salary range of $75,000‑$85,000 with eligibility for performance-based bonuses, a 401(k) match up to 6 % and a comprehensive benefits package that includes medical, dental, vision, disability, life insurance, generous paid time off, housing discounts, a 6‑week sabbatical after ten years and fertility benefit reimbursement. Additional perks include parental leave, employee assistance, pet insurance and charitable-giving programs.

Training + Development

Interview process

Visa Sponsorship

Security clearance