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Technical Services Manager (80 Fenchurch Street)
Bnp Paribas Real Estate
Manage MEP services, suppliers, budgets & ESG for a large London office building.
8d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Onsite
Company Size
4,300 Employees
Service Specialisms
Property Development
Transaction
Consulting
Valuation
Property Management
Investment Management
Technical and Service Management
Project Management
Sector Specialisms
Offices
Logistics Real Estate
Residential
Hotel Real Estate
Retail
Industrial
Role
What you would be doing
building inspections
energy monitoring
supplier auditing
budget management
environmental compliance
management reporting
- Assist with reviewing and monitoring tenant fit outs and wayleave / fibre installations
- Be an active participant at internal TSM forum meetings. Collaborate on operational matters, sharing best practice experiences where possible
- Maintain regular and effective communication with occupiers and the client
- Support in the preparation of accurate and comprehensive management reports and attend monthly management meetings with the client and property management team
- Undertake regular building inspections, complete reports, and initiate / progress any required works
- Manage local environmental activities in order to meet statutory obligations and achieve / retain industry standards and accreditations (e.g. ISO14001 an BREEAM In Use)
- Assist with the preparation, monitoring, management and reconciliation of service charge budgets. Check and approve all expenditure related to M&E maintenance, repairs and projects
- Audit and manage suppliers to ensure effective, safe and compliant delivery of all hard services at the property. Measure and report supplier performance against agreed SLA’s and KPI’s
- Develop, agree, and manage lifecycle replacement programmes and planned projects
- Management of supply chain, and developing supplier relationships
- Monitor / report on energy consumption profile (no less than monthly) and implement strategies for reducing energy consumption. Actively engage with occupiers, property management team, suppliers and the client on energy consumption trends and mitigation measures.
- Work effectively with a range of specialist consultants to manage and monitor supplier delivery and the performance of MEP and fabric maintenance / project services
- Monitor and support professional teams undertaking client funded capex works
- Maintain regular and effective communication with stakeholders including internal colleagues in property management, support functions and the wider real estate business
- Ensure compliance with all current statutory legislation in respect of health and safety and the environment
- Identify and actively support sustainability initiatives, including targeting and monitoring, implementation of net zero initiatives, and associated ESG reporting.
- Provision of best-in-class customer service to internal and external customer base
- Procurement of goods and services, following BNPPRE procedures and policies
- Ensure compliance with all internal procedures and policies, e.g. Procurement, Finance, Compliance, HR
What you bring
mep services
smart building
nebosh
degree
esg
health safety
- A proven track record of fostering and developing client and occupier relationships
- Demonstrable ‘best in class’ customer care
- Demonstrable experience managing block date assets requiring active lifecycle planning and replacement / repair project management
- Excellent English language skills – both written and spoken
- Experience of creating, implementing, monitoring and reporting against strategic ESG plans
- IT literate
- Good understanding of service charge budgets and accounting principles
- Previous experience in a similar role (minimum of 5 years)
- Degree or equivalent
- Experience of managing MEP services within multi tenanted assets of 250,000 sq ft+
- Robust health and safety and environmental knowledge
- Experience reviewing and monitoring tenant fit out works
- Member of a relevant professional body
- National General Certificate in Occupational Safety and Health, accredited by NEBOSH (desirable)
- Experience with smart building technology, its implementation and use
- Building services related qualification(s)
- Excellent mechanical and electrical services knowledge
- Health & Leisure: Private medical cover, 25 days annual leave (depending on level) + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
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Interview process
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Company
Overview
Over 30 countries
Global Presence
The company operates in over 30 countries, demonstrating its expansive reach and global influence in the real estate sector.
- A leader in global real estate services, providing comprehensive solutions across the industry.
- Evolved from a traditional property advisor to a full-service provider with a rich history.
- Expertise spans residential, commercial, and industrial real estate sectors.
- Known for managing large-scale real estate portfolios and delivering complex urban development projects.
- Supports businesses through office leasing, retail spaces, and industrial facilities in commercial real estate.
- Continuously shapes the future of real estate investment and management through strategic acquisitions and innovative solutions.
- A trusted partner for investors, developers, and occupiers, focusing on sustainable and high-performing properties.
- Innovation – being creative and proactive in the solutions provided to clients
- Proximity – understanding the specific characteristics of each market in order to tailor our approach and our services
- Expertise – making the right choices and creating value in every aspect of real estate
- Responsibility – carrying out our activities in line with our values and sharing them with clients
7 SDGs
Aligned with UN Goals
The company's current offering aligns with 7 United Nations Sustainable Development Goals (SDGs).
6 more SDGs
Future Commitments
The company aims to align with 6 additional SDGs through its 'Inspire Real Estate 2020' strategy.
By 2050
Sustainable Urban Vision
The company envisions creating sustainable urban environments by 2050, addressing global urbanization needs.
50% reduction by 2030
Environmental Impact Target
The company targets a 50% reduction in environmental impact of operations and products by 2030.
- Pioneer of sustainable real estate: first developer with an eco-supplier charter and systematic certification for low-energy buildings
- Committed to comply with strictest international building and environmental codes
- CSR strategy covers environmental pillars: use of natural resources, circular economy, soil and air management
- Aligns with UN Sustainable Development Goals; identified 7 SDGs in current offering and 6 more in ‘Inspire Real Estate 2020’ strategy
- Targets include reducing environmental impact of operations and products, maximising recycling, reducing waste and single-use plastic in offices
49% Women, 51% Men
Employee Demographics
The workforce is nearly balanced, reflecting gender diversity among employees.
- Promotes diversity beyond gender, including physical ability, origin, age
- #Diversity&Inclusion and #Inclusion initiatives embedded in employer value proposition
- Open‑minded culture encouraging employees to ‘be yourself’ and contribute diverse perspectives
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