Service Account Representative ACT/Southern NSW

Description

• Proactively maintain regular face-to-face contact with Otis Customers.
• Achieve Service sales targets in accordance with the individual plan and defined submission activities.
• Provide daily, professional, value-based account management to key and national accounts within the portfolio and product proposals.
• Organize, prepare, and deliver Customer presentations promoting the features and benefits of Otis’s products and services, resulting in direct sales with new and existing customers.
• Provide timely, accurate forecasts and reports to management and ensure the designated service portfolio has reduced exposure to out-of-tenure agreements,
• Acts as a facilitator between the customers and the Operations team and assists with developing and implementing solutions to customers' vertical transport needs.
• Achieves in-warranty conversion targets and unit growth objectives to expand the portfolio unit count and revenue base.
• Support the wider business requirements by identifying, actively introducing, and collaborating for Modernisation sales success within the portfolio.

Requirements

• Able to manage several accounts, be customer-focused, and anticipate client needs. Works well in a team.
• Good knowledge of using technology, including mobile applications and computer-based reporting systems (Word, Excel, Email, Internet, database management) to analyze data and trends.
• Has the ability to liaise and influence all levels of stakeholders within the organization and possesses strong relationship-building skills.
• Strong written and verbal communication skills.
• A valid current driver's license.
• Those with experience in the Elevator and Escalator industry will be preferred.
• Have strong business acumen and is results-oriented.
• Have a minimum of 5 years’ experience in Frontline Sales or Key Account Management.

Benefits

• Quarterly paid Service Sales incentive
• Access to funded study schemes such as our industry-leading Employee Scholarship Program
• Competitive base salary and car allowance

Training + Development

Interview process

Visa Sponsorship

Security clearance