Claims Representative

Company logo
Rhode Island Energy
Provides electricity and natural gas service to over 770,000 customers across Rhode Island.
Manage and resolve property damage claims, investigations, and recoveries for Rhode Island Energy.
8 days ago ago
Junior (1-3 years)
Full Time
Cumberland, RI
Office Full-Time
Company Size
460 Employees
Service Specialisms
Electricity delivery
Natural gas delivery
Home energy assessment
Demand response programs
Environmental policy integration
Grant & community programs
Billing & customer support
Outage management
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Marine
Role
What you would be doing
claim management
claims reporting
claim negotiation
risk analysis
liability investigation
process improvement
  • Responsible for managing each matter from date of loss through conclusion by formulating and executing, with in-house and outside counsel, a defense strategy for the claim, with assistance from more senior personnel as needed.
  • Reports the status of claims to Company management.
  • May assist in representing the Company at trials, settlement conferences with judges and other related proceedings. Communicates with Company's insurance carriers as appropriate or required under applicable insurance policies.
  • Negotiate appropriate resolution of claims with claimants, claimants' attorneys, or the insurers.
  • Performs relatively complex risk and factual analysis of claims, considering strategic objectives, legal reporting obligations and compliance with the law.
  • Conducts factual and liability investigation to determine whether the claim has potential merit both with respect to legal liability and damages. These investigations may include scene investigations, reviewing documents, interviewing witnesses, and conducting research.
  • Advises clients on appropriateness of Company operations and activities from a claims handling and collections perspective.
  • Works with in-house counsel, outside counsel, and independently using knowledge of Company's system, cause and origin, damage calculations and valuations, and legal processes to reach optimum outcome for Company.
  • Responsible for pursuing recovery for damages caused by third parties to Company property, involving making decisions regarding the settlement value of the Company's claim, potentially testifying at trials, and determining which claims should be written off or cancelled.
  • Proactively identifies deficiencies in Company operations, work procedures and claims handling and collection processes, and implements solutions to reduce exposure or increase recovery.
What you bring
bachelor's
claims
paralegal
tort law
2-4 yrs
6+ yrs
  • Bachelor's Degree with two to four years or more of claims experience or a combination of claims and paralegal experience, with knowledge of the legal principles applicable to tort liability and damages OR six or more years of claims and paralegal experience, with knowledge of the legal principles applicable to tort liability and damages
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2022 Relaunch
Rebranded under PPL Corporation
Signifies a significant corporate transformation and expansion of operations under new ownership.
9,000+ Miles
Extensive Energy Network
Operates one of the largest energy distribution networks in the state, ensuring reliable service delivery.
$888M Profit
Backing from PPL Corporation
Reflects the corporation's financial strength and investment in clean energy initiatives.
  • Delivers electricity and natural gas across Rhode Island.
  • Anchors the state's energy infrastructure with deep local roots.
  • Manages large-scale projects including grid modernization and efficiency rebate programs.
  • Pivotal role in offshore wind initiatives for clean energy goals.
  • Operates under regulatory oversight with pricing reviews by the Rhode Island Public Utilities Commission.
  • Engages communities through energy assessments and home-efficiency initiatives.
Culture + Values
  • Integrity
  • Customer Focus
  • Excellence
  • Teamwork
  • Accountability
Environment + Sustainability
30% reduction
GHG Emissions Target
Aims to lower greenhouse gas emissions from electricity supply over the next decade.
2050 target
Net-Zero Goal
Committed to achieving net-zero carbon emissions by mid-century.
  • Working on expanding renewable energy sources, including solar and offshore wind.
  • Undertaken multiple grid modernization initiatives to enhance efficiency and reduce environmental impact.
  • Supports energy efficiency programs to help customers reduce their carbon footprint.
Inclusion & Diversity
50% by 2025
Gender Balance Target
Aim to achieve gender balance in entry-level roles by 2025.
Measured Representation
Diversity Tracking
Track gender and underrepresented group representation in leadership positions.
  • Increase gender diversity at all levels of the company, including leadership roles.
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