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Restoration Production Manager

servpro of rolla

The Role

Overview

Oversee restoration projects, crews, estimates, client communication, and expenses.

Key Responsibilities

  • documentation review
  • scope estimation
  • expense management
  • crew scheduling
  • customer management

Tasks

-Review job site documentation to support the services provided and ensure proper client requirements and billing process -Participate in recruiting, hiring, and training restoration teammates -Provide priority response to potential customers -Manage the customer and client experience and overall customer satisfaction tracked with online reviews -Manage production expenses including equipment, vehicles, and other material assets -Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software -Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors -Negotiate customer and/or client approval of project scope and estimate -Maintain written communication with customers, teammates, vendors, and insurance representatives

Requirements

  • iicrc
  • driver’s license
  • 3 years
  • management
  • high school
  • lift 50lb

What You Bring

-IICRC certification a preferred -Ability to repetitively push/pull/lift/carry objects -Valid driver’s license -At least 3 years of industry experience -Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance -Ability to successfully complete a background check subject to applicable law -Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) -Ability to work with/around cleaning agents -At least 1 year of management and/or supervisory experience -High school diploma/GED; Associate degree or Bachelor’s degree preferred

Benefits

-Paid time off -Vision insurance -401(k) matching -Parental leave -Health insurance -Dental insurance -First-class compensation -Career progression

The Company

About servpro of rolla

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Sector Specialisms

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Security Clearance

-must successfully complete a background check as required by law.