City Rise Traffic Field Operations Manager – Southern California

Description

• Partner with the Training department to support virtual training development and assist in the rollout and coordination of training sessions.
• Collaborate with the Training and Safety Team to align training initiatives with performance data and key performance indicators (KPIs).
• Coordinate with the Warehouse and Inventory Department to address equipment needs and concerns in the field.
• Communicate with customers to identify jobsite performance strengths and areas for improvement; provide actionable recommendations.
• Conduct pre-job site walks as needed.
• Partner with Human Resources to conduct investigations and provide coaching or corrective action as appropriate.
• Monitor Traffic Control (TC) employee performance metrics and provide coaching, counseling, and development support as needed.
• Leverage scheduling software analytics to improve employee engagement and optimize field resource utilization.
• Collaborate with the Project Management team to provide oversight and support for large-scale projects and special events.
• Identify opportunities to improve supervision processes through SOPs (Standard Operating Procedures) and technology solutions.
• Maintain and analyze Field Inspection Scorecards and performance reports; lead improvement initiatives to enhance field quality and consistency.
• Help manage recruitment platforms and generate reports related to field staffing.
• Foster and maintain a positive, collaborative relationship with the local Laborers Union (LiUNA).
• Partner with IT and Operations teams to support the implementation of field-related software solutions.
• Assist with Traffic Control personnel routing, scheduling, and dispatching as needed to ensure compliance, technical efficiency, and fair work distribution.
• Conduct on-site field inspections and performance evaluations to uphold safety and quality standards.
• Direct and support Field Supervisors assigned to CR Traffic.
• Participate in field recruitment efforts year-round by providing insights on resource needs and staffing metrics.
• Develop, document, and manage SOPs to standardize field operations practices.
• Support employee development through performance reviews, assessments, coaching, and training recommendations.
• Participate in quarterly departmental reviews to track progress and set goals.

Requirements

• Minimum of 5 years of experience in a managerial role overseeing 10 or more direct reports.
• Capable of managing multiple priorities in a fast-paced environment.
• Must be able to handle confidential information with discretion.
• Experience using metrics and data-driven strategies to improve processes.
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Microsoft Forms.
• Solid understanding of state and federal regulatory agencies, including Cal/OSHA, DOT, and the Department of Industrial Relations.
• Bachelor’s degree in Industrial Safety, Construction Management, or a related field preferred; equivalent professional experience will be considered.
• CPR/First Aid certification preferred.
• Familiarity with Salesforce, Microsoft SharePoint, and Google Docs is a plus.
• Must have excellent interpersonal and analytical abilities.
• Sitting for extended periods while driving.
• ATSSA certifications required: Certified Flagger, Traffic Control Technician (TCT), and Traffic Control Supervisor (TCS), Flagger Instructor Training (FIT). Company willing to facilitate certifications and training.
• Prior experience with employee scheduling preferred.
• Must possess a valid California Driver’s License and maintain a clean driving record.
• At least 2 years of recruitment experience within the traffic control or construction industry.
• Strong leadership, mentoring, and conflict resolution skills, with excellent verbal and written communication abilities.
• Comfortable conducting training sessions, leading investigations, and speaking to groups.
• Experience working in a unionized environment is a plus, though not required.
• Strong skills in supervision, technical writing, and research.
• Standing for extended periods while on jobsites.
• Lifting up to 50lbs.
• Bilingual skills are a plus but not required.
• Ability to operate medium-duty trucks and tow trailers or equipment when necessary.
• OSHA 500 certification preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance