Sales Support Assistant

Description

• Sending out “client anniversary” marketing campaigns.
• Maintains an adequate supply of the Design Consultant and Showroom samples in the showroom at all times.
• Collaborating with Design Consultants to follow up on the “pending” client lists.
• Responsible for sales administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
• Updating the local marketing including showroom hours on the website, social media, Yelp and Google reviews.
• Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
• Managing the Digital Showroom activities including local photos and keeping the “offer list current based on market.
• Tracking and maintaining client traffic reports and distributing to leaders.
• Responsible for lead management in an efficient and detailed manner for our Design Consultants, using CRM.
• Updating and maintaining Design Consultant bios on the website.
• Running and distributing weekly reports for rescheduled consults, open status jobs, and “pending” client lists.
• Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.

Requirements

• 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry – preferably within a luxury brand environment
• High school diploma and/or GED
• Ability to work quickly and accurately data entry
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
• Associates Degree related to business & or sales administration from an accredited college or university preferred
• Calendar management / regional scheduling experience preferred

Benefits

• PTO days and paid holidays
• 40 hours/week with overtime potential
• Health insurance – Medical, Dental, and Vision
• Pay for this opportunity is $26-$28/hr***
• 401K retirement plan with company match
• Typical work schedule will be Mon-Fri 8a-4p***
• Grow your career with us – many promotional opportunities are available

Training + Development

Interview process

Visa Sponsorship

Security clearance