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Community Manager
Jll
Manage front desk, member experience and community events for a flexible workspace
7d ago
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Canberra, Australian Capital Territory, Australia
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
meeting rooms
mail handling
vendor management
supply inventory
customer onboarding
front desk
- Create memorable first impressions by managing front desk operations and visitor processes
- Manage meeting room bookings, setup, and AV equipment
- Uphold health and safety standards throughout the space
- Oversee mail handling and package management
- Plan and execute engaging community events that encourage networking
- Collaborate on community programming to drive engagement and revenue
- Ensure impeccable presentation of all common areas and meeting spaces
- Serve as a Floor Warden for building emergency procedures
- Assist in managing service partners and suppliers
- Maintain kitchen facilities and manage office supply inventory
- Lead customer onboarding with personalised welcome packs and orientation
- Build strong relationships with members and respond proactively to their needs
- Support operational functions aligned with business objectives
What you bring
customer-facing
autonomous
networking
communication
problem solver
ms office
- Has previous experience in a similar customer-facing role
- Ability to work autonomously and prioritize effectively
- Demonstrates strong networking capabilities
- Excellent communication skills and relationship-building abilities
- Creative problem-solver who can think outside the box
- Proactive, detail-oriented approach with strong organizational abilities
- Customer-centric mindset with exceptional service skills
- Experience managing supplier/vendor relationships
- Intermediate skills in MS Office applications
- Possesses the ability to identify upselling opportunities
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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