Description

As the Community Manager for Windsor Metro West in Dallas, TX, you will be responsible for delivering an exceptional living experience for current and prospective residents across one to three properties. You will work closely with the Sales Leadership Team, Support Services Hub, and Service Team to ensure smooth coordination of all business aspects. Key focus areas include financial management, maintaining building quality, enhancing resident retention, managing risk and crises, and protecting each community’s reputation.

• Model and promote the company’s mission, vision, and values among associates.
• Supervise Resident Services and Service Manager directly; oversee Service Team indirectly.
• Set short- and long‑term performance goals for direct reports and track benchmarks.
• Conduct bi‑weekly operations and sales meetings to provide feedback and set expectations.
• Partner with Learning & Development to ensure onboarding, ongoing, Fair Housing, and annual compliance training for all direct reports.
• Develop and implement strategies to control expenditures, achieve budgeted revenue, and outperform sub‑market peers.
• Ensure procurement compliance for purchases, vendor selection, and invoice processing.
• Address resident concerns promptly to achieve high customer satisfaction.
• Maintain a high‑quality living environment for residents.
• Organize and execute resident appreciation events and engagement activities.
• Manage the resident renewal program to meet retention targets.
• Assist other Windsor Communities as directed by the Divisional Manager.

Requirements

• Bachelor’s degree (or equivalent) and minimum two years of property‑management experience.

Benefits

Windsor Communities has earned the 2024 Kingsley Excellence Award for Overall Customer Service for the fourth consecutive year. Compensation ranges from $36.51 to $45.63 per hour or $75,000 to $94,000 annually, depending on experience, tenure, and location.

The company offers robust training, mentoring, and advancement opportunities, emphasizing its core values of being Accountable, Inclusive, Energizing, and Courageous. Windsor is committed to creating communities where residents and associates feel truly cared for.

• 20% discount on housing at any Windsor community.
• Paid sick time (1 hour per 30 hours worked), 10 days of accrued vacation, 6 weeks parental leave, 10 paid holidays, and up to 3 floating days.
• Medical, dental, and vision insurance.
• Company‑matched 401(k) plan.
• Cell‑phone stipend, $500 bi‑annual apparel allowance, tuition assistance, and up to $300 annual fitness reimbursement.

Training + Development

Interview process

Visa Sponsorship

Security clearance