Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
Actively Participate in required team meetings
Hold yourself accountable for Safe Driving of Company Vehicles
Ensure awareness and support of Stop Work Authority
Accurately complete and maintain all paperwork
Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc.
Coordinate the daily work schedules and direct the daily tasks/productivity of assigned employees
Maintain a Professional appearance
Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems
Ensure project results are achieved within financial and productivity budgets
Conduct/coordinate necessary testing of the system Ensure required certifications are complete
Teamwork – maintain positive interactions within your team, local office, etc.
Maintain Quality Control i.e. reduce the need for return trips and warranty work
Comply with all company safety practices and the safety handbook
Complete all Training Requirements – Safety, Certifications, etc.
Installation, service, and trouble-shooting of fire alarm systems along with all its related equipment
Submit accurate Timesheet – job numbers/names, OT and travel pay, completed on time, etc., support transition to Electronic timesheet submittal
Installation of fire alarm systems in residential, commercial, and industrial buildings
Ensure all required documents are complete, accurate and professional, with required signatures
Maintain a clean and safe work environment
Ensure proper Inventory Management – review, update, and approve packing slips – submitted timely, proper material management
Maintain inventory on vehicle
Be a leader: oversee, direct, and delegate appropriate tasks to fulfill project completion deadlines, meet scheduling requirements, and exceed the goals established by the fire alarm manager
Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent
Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction
Keep jobsites clean and organized
Instruct and train Helpers, apprentices, or other personnel in the basic process of service, repair and/or system installation
Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.
Maintain vehicle and tools as per company policy
Ensure timely and accurate Incident and Accident Reporting
Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc.
Requirements
nicet ii
nfpa
fire alarm
2+ years
driver license
high school
Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
Valid driver’s license and clean driving record
Understanding of NFPA codes and standards
Demonstrate positive team work and ability to be a team leader and mentor
NICET Level II Fire Alarm and/or NICET Level II Special Hazards Preferred
Must have knowledge of fire alarm systems.
Experience with powered hand tools, hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices
Ability to properly read fire alarm blueprints, submittals and operation/product manuals.
Must have valid state driver's license and good driving record
Ability to take direction from upper management
Knowledgeable with NFPA, NEC and local applicable codes and all necessary codes
Minimum of 2-4+years of experience
Forklift and scissor lift certification, preferred
Communicate effectively and professionally within the department and with internal and external customers
Must be able to travel frequently within the U.S. (up to 80%), often for several weeks at a time, based on project and client needs