Service Writer/Fleet Assistant at Sorensen Companies, Llc. A Congruex Company in Syracuse, UT | Kablio

Role

Description

flat rate

work orders

quality review

emergency repairs

parts inventory

equipment ops

Schedule and ensure that SCI shops are maintaining the flat rate percentage of 75%. Training, motivating, and taking out roadblocks to ensure goal is met.
Holds safety meetings with shop personnel.
Schedules and lines out work orders for shops.
Daily reviews job for quality and problems - revises work schedule accordingly for SCI shops - as needed.
Emergency or Field Repairs - Schedule emergency field repairs for welders.
Oversees Parts Inventory in SCI shop locations. Assures that inventory levels are correct at all times.
Oversees Pool Equipment Operations in SCI shops. Responsible for making sure that all SCI equipment is accounted for at all times. Supervises the check in/check out system to maintain full compliance.
Reports to Fleet Manager any changes needed in stocked items.
Updates the Fleet Manager on crew's needs, progress, etc.

Requirements

fleet software

microsoft suite

driver's license

spreadsheet

service writing

organized

Ability to speak effectively in front of groups.
Understands and maintains vehicle/equipment maintenance schedules in fleet management software. Make sure that the schedules are updated properly, are being used by SCI shop personnel, troubleshooting system, and making any changes or improvements as needed in conjunction with the Fleet Manager. Must know where to pull scheduled service information, put together in the appropriate format and knows how to implement these schedules following SCI procedures and run an accurate database on this information.
Great Computer skills including Microsoft Suite.
Valid driver's license with clean driving record.
Ability to read and interpret documents: safety rules, operating and maintenance instructions, procedure manuals, work orders, quotes, etc.
Ability to use basic math skills to compute measurements, timecards, etc.
Ability to write routine reports, correspondence, work orders, etc.
Ability to create necessary fleet reporting spreadsheets.
A positive can-do attitude and openness to trying things new ways.
Prior Service Writing Experience a plus.
Must be organized, multi-tasked oriented, and maintain a neat and safe work environment.

Benefits

Paid Basic Life Insurance & Voluntary Options
Medical, Dental & Vision Benefits
Paid Maternity & Parental Leave
401(k) Program
Paid Short & Long Term Disability
10 Paid Holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1977 Founded

Year of Establishment

The company was established in 1977, marking the beginning of its journey as a regional contractor.

2022 Acquisition

Year of Acquisition

The company was acquired by Congruex in May 2022, leading to expanded regional operations.

Multi-million Dollar

Project Scale

The company handles telecom builds valued at millions of dollars, showcasing its capability in large-scale projects.

Started as a regional contractor focused on utility and communications infrastructure.
Built a reputation as a turnkey provider of aerial and underground fiber-optic systems.
Specializes in FTTH shallow-trenching and microtrenching.
Expanded reach across the Rocky Mountain region under new leadership.
Typical projects include large-scale fiber-to-the-home rollouts, wireless tower infrastructure support, and complex outside plant construction.
Nationally recognized as a pre-eminent expert in FTTH shallow-trench technology.

Culture + Values

Safety First: We prioritize safety in everything we do.
Quality: We hold ourselves to the highest standards of quality in every project.
Integrity: We operate with honesty and transparency.
Collaboration: We work together as a team, with clients, and with partners to achieve success.
Innovation: We embrace new ideas, technologies, and processes to deliver better results.
Customer Focus: We put the needs of our clients at the center of all we do.

Environment + Sustainability

2040

Net Zero Target

Committed to achieving net zero emissions by 2040.

Adoption of environmentally responsible practices in all projects.
Actively reducing waste and recycling materials on job sites.
Utilizing energy-efficient equipment and practices to minimize environmental impact.

Inclusion & Diversity

Aiming for equal representation of men and women in all levels of the organization.
Encouraging diverse leadership within the organization.
Fostering an inclusive culture where all employees feel valued and respected.

Articles

Congruex Acquires Sorensen Companies Inc.

PR Newswire: Congruex Announces Strategic Acquisitions of … Sorensen Companies

Skyway Capital Markets: Sale of Sorensen Companies Inc to Congruex

Role

Description

flat rate

work orders

quality review

emergency repairs

parts inventory

equipment ops

Schedule and ensure that SCI shops are maintaining the flat rate percentage of 75%. Training, motivating, and taking out roadblocks to ensure goal is met.
Holds safety meetings with shop personnel.
Schedules and lines out work orders for shops.
Daily reviews job for quality and problems - revises work schedule accordingly for SCI shops - as needed.
Emergency or Field Repairs - Schedule emergency field repairs for welders.
Oversees Parts Inventory in SCI shop locations. Assures that inventory levels are correct at all times.
Oversees Pool Equipment Operations in SCI shops. Responsible for making sure that all SCI equipment is accounted for at all times. Supervises the check in/check out system to maintain full compliance.
Reports to Fleet Manager any changes needed in stocked items.
Updates the Fleet Manager on crew's needs, progress, etc.

Requirements

fleet software

microsoft suite

driver's license

spreadsheet

service writing

organized

Ability to speak effectively in front of groups.
Understands and maintains vehicle/equipment maintenance schedules in fleet management software. Make sure that the schedules are updated properly, are being used by SCI shop personnel, troubleshooting system, and making any changes or improvements as needed in conjunction with the Fleet Manager. Must know where to pull scheduled service information, put together in the appropriate format and knows how to implement these schedules following SCI procedures and run an accurate database on this information.
Great Computer skills including Microsoft Suite.
Valid driver's license with clean driving record.
Ability to read and interpret documents: safety rules, operating and maintenance instructions, procedure manuals, work orders, quotes, etc.
Ability to use basic math skills to compute measurements, timecards, etc.
Ability to write routine reports, correspondence, work orders, etc.
Ability to create necessary fleet reporting spreadsheets.
A positive can-do attitude and openness to trying things new ways.
Prior Service Writing Experience a plus.
Must be organized, multi-tasked oriented, and maintain a neat and safe work environment.

Benefits

Paid Basic Life Insurance & Voluntary Options
Medical, Dental & Vision Benefits
Paid Maternity & Parental Leave
401(k) Program
Paid Short & Long Term Disability
10 Paid Holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1977 Founded

Year of Establishment

The company was established in 1977, marking the beginning of its journey as a regional contractor.

2022 Acquisition

Year of Acquisition

The company was acquired by Congruex in May 2022, leading to expanded regional operations.

Multi-million Dollar

Project Scale

The company handles telecom builds valued at millions of dollars, showcasing its capability in large-scale projects.

Started as a regional contractor focused on utility and communications infrastructure.
Built a reputation as a turnkey provider of aerial and underground fiber-optic systems.
Specializes in FTTH shallow-trenching and microtrenching.
Expanded reach across the Rocky Mountain region under new leadership.
Typical projects include large-scale fiber-to-the-home rollouts, wireless tower infrastructure support, and complex outside plant construction.
Nationally recognized as a pre-eminent expert in FTTH shallow-trench technology.

Culture + Values

Safety First: We prioritize safety in everything we do.
Quality: We hold ourselves to the highest standards of quality in every project.
Integrity: We operate with honesty and transparency.
Collaboration: We work together as a team, with clients, and with partners to achieve success.
Innovation: We embrace new ideas, technologies, and processes to deliver better results.
Customer Focus: We put the needs of our clients at the center of all we do.

Environment + Sustainability

2040

Net Zero Target

Committed to achieving net zero emissions by 2040.

Adoption of environmentally responsible practices in all projects.
Actively reducing waste and recycling materials on job sites.
Utilizing energy-efficient equipment and practices to minimize environmental impact.

Inclusion & Diversity

Aiming for equal representation of men and women in all levels of the organization.
Encouraging diverse leadership within the organization.
Fostering an inclusive culture where all employees feel valued and respected.

Articles

Congruex Acquires Sorensen Companies Inc.

PR Newswire: Congruex Announces Strategic Acquisitions of … Sorensen Companies

Skyway Capital Markets: Sale of Sorensen Companies Inc to Congruex