Field Service Engineer
Nibe Energy Systems Limited
Perform warranty repairs, servicing and diagnostics on NIBE heat pumps across London.
6 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Field
Company Size
22,462 Employees
Service Specialisms
Heating systems
Renewable energy solutions
Energy efficient systems
HVAC systems
Sustainable energy systems
Sector Specialisms
Residential
Commercial
Energy
Renewable Energy
Heat Pumps
Solar
Solar-Thermal
Water Heating
Role
What you would be doing
repair work
diagnostics
electronic reports
warranty service
business systems
field feedback
- Carry out chargeable servicing and repair work
- Complete electronic reports and all necessary paperwork in line with your duties with sufficient detail and within required timeframes
- Contribute as part of a wider technical and service team to achieve department objectives
- Provide feedback from the field to the wider technical team in relation to any emerging issues or trends
- Diagnose and repair the NIBE products in an efficient manner
- Create and maintain confidence in all NIBE Energy Systems products and services
- Maintain your vehicle and stock in line with company requirements
- Adhere to any health and safety policies when in the work environment
- Diagnose system problems and advise accordingly
- Carry out in warranty and out of warranty repair work
- Use the business systems in place to support activities of job role and enable accurate reporting
What you bring
plumbing
heating
electrical
diagnostics
hvac
professionalism
- Plumbing and heating experience essential
- Ability to keep a van stock of parts in an efficient manner
- Strong diagnostic skills and experience
- Electrical experience/knowledge and understanding of the difference between three phase and single phase circuits
- Refrigeration and biomass experience / knowledge, would be of benefit but not essential
- Professionalism and a good work ethic, especially when on site
- Ability to deal with difficult situations when on site
- Excellent heating system and hot/cold water system knowledge essential
- Ability and experience as a service/repair engineer in a related HVAC discipline
- Comprehensive induction programme including full, job-related training
- Company social events
- Private Health Insurance with Employee Assistance/Wellbeing Programme
- Company pension scheme
- Branded workwear
- Competitive salary with paid overtime
- 25 days annual leave
- Happy working under your own initiative
- Business tools, including mobile phone, tablet, vehicle fuel card, hotel accommodation card and expenses float
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
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Company
Overview
1952
Year Founded
The company was established in Markaryd, Sweden, marking the beginning of its journey in innovative climate solutions.
SEK 40 billion
Annual Revenue
The company generates significant revenue through its global operations and strategic investments in R&D.
Therm-X fibre-optic sensors
Innovative Monitoring Tech
The company developed advanced fibre-optic sensors for multi-point temperature and vibration monitoring.
- Evolved from crafting copper-lined water heaters into a global climate solutions provider.
- Innovated ground-source and air-water heat pumps, becoming a pioneer in intelligent indoor climate control.
- Structured across three main business areas: home comfort systems, industrial heating/control components, and energy-efficient stoves and fireplaces.
- Serves markets worldwide through strategic acquisitions and long-term R&D investments.
- Typical projects range from domestic heat pump installations to complex industrial and semiconductor heating control systems.
- Developed heating systems for turbine blades to remain warm during maintenance, minimizing downtime for turbine operators.
- Respect for human rights: Treat all employees fairly, worthily, and with respect; value and develop diversity; eliminate harassment, threats, or discrimination; ensure no child, illegal, or forced labor; prevent employees under 18 from performing risky work.
- Good working conditions: Foster positive employee relations and involvement; provide opportunities for knowledge and skill development; prioritize health and safety; implement preventive measures; adhere to payment agreements and legislation; reward strong performance and extra effort.
- Reduced environmental impact: Consider environmental sustainability in all decisions; increase renewable energy usage; conserve natural resources; reduce emissions to air and water; minimize waste; adopt lifecycle thinking and precautionary principles.
- Good business ethics: Uphold honesty and integrity; prohibit bribery; ensure gift and benefit exchanges align with local norms; comply with competition laws; avoid conflicts of interest; support whistleblowers.
- Responsible purchasing: Collaborate only with suppliers who meet ethical standards; evaluate suppliers before and during partnerships; promote certified management systems for quality, environment, and working conditions; monitor supplier performance regularly.
- Product liability: Ensure product functionality, quality, safety, and environmental friendliness; promote energy efficiency and ecodesign; comply with legal requirements; provide clear product information for safe installation, use, maintenance, and disposal; promptly address product inquiries.
- Social commitment: Engage with local communities; develop local talent; partner with universities and research institutions; fund community development initiatives; avoid political contributions.
60% reduction
CO2 Target
The long-term goal is a significant 60% reduction in carbon dioxide index by 2030.
360,000 tonnes
CO2 Saved
Annual heat pump sales in Europe reduced CO2 emissions by 360,000 tonnes in 2021.
20% annual growth
Sustainability Growth
The company pursues profitable growth while enabling sustainable energy solutions, averaging 20% annual growth.
- Strategy built around increasing energy efficiency, renewable energy proportion, and lifecycle-based product development aligned with six UN SDGs: Affordable and clean energy; Decent work and economic growth; Industry, innovation and infrastructure; Sustainable cities and communities; Responsible consumption and production; Peace, justice and strong institutions.
- Factories work towards replacing fossil energy sources with renewables, optimising energy use, and reducing production carbon emissions continuously.
- Innovative product development focuses on replacing refrigerants with lower-climate-impact alternatives and offering LCE-classified products to reduce customer carbon footprints.
- Value and develop diversity among employees; treat all employees fairly, with dignity and respect; ensure a workplace free from harassment, threats, or discrimination.
- Respect employees' rights to organize, negotiate collective agreements, and choose not to join a union.
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