Combines Tilia Homes & Hopkins Homes to build UK homes focused on customer‑centric, sustainable communities.
t</p>es
• Carry out general maintenance and repairs on new-build properties, including carpentry, basic plumbing, decorating, and other internal and external works as directed by the Cust
gisltion.
• Request and plan materials effectively to complete tasks efficiently, minim
ments re met.
• Represent the company positively by delivering work to a high standard and maintaining a professional approa
To support the Customer Service Team in delivering an exceptional experience for our customers by resolving issues and defects promptly and professionally
Key Responsibilit</p>es
• Carry out general maintenance and repairs on new-build properties, including carpentry, basic plumbing, decorating, and other internal and external works as directed by the Customer Service Tam.
• Maintain accurate records of work completed, including time spent, scope of tasks, and materials sed.
• Ensure all work is completed safely, following best practices and current
Tam.
• Maintain accurate records of work completed, including time spent, scope of tasks, and materia
customeroutcomes.
• Comply with all company Health & Safety poli
UK driving licne is essential.
Wha Success Looks Like
• Customers feel informed,
ies and rcedures.
Knowledge, Skills& Experience
• Formal training or proven experience in carpentry, basic plumbing
n and customerservice skills.
• Ability to work independen
ny’s reputation for quaity and professionalism.
• Materials and resourc
communication, professionlism, and quality of work.
• Customer complaints are resolved quickly and effectively, turning p
and satisfied with he service provided.
• Repairs and maintenance are completed on time, to a h
, and genera maintenance.
• Previous experience in