Field Deployment Engineer

Description

Join Archangel Autonomy and help transform machines into teammates.

As a Field Deployment Engineer, you will be on the front lines of deploying, integrating, and supporting our AI-driven systems in the real world. Your work will ensure that our cutting-edge technology performs seamlessly for our customers in demanding environments.

You’ll balance hands-on product testing during the development phase with external-facing support responsibilities as our systems are deployed globally.

• Solve real-world challenges in partnership with customers and contribute directly to mission-critical projects.
• Support product performance in environments where no GPS or standard navigation signals are available.
• Documentation: Contribute to the creation, review, and maintenance of high-quality documentation, including Standard Operating Procedures (SOPs), user manuals, training material, records of field activities, technical issues, and solutions to improve support processes and knowledge-sharing
• Hardware support: Support the assembly, integration, and testing of products both in-lab and in-field to maintain quality standards
• Engineering support: Contribute to creative problem solving to ensure seamless execution, optimise the success of deployed products, and enable integration across a diverse range of customer platforms, workflows, and technology stacks.
• First responder: Provide on-site and remote support as the first responder for product installation, troubleshooting, and maintenance to ensure optimal customer satisfaction and seamless operations. Regardless of whether the issue falls within your area of expertise, you take the lead in addressing it and collaborate with the appropriate experts such as product development team to ensure it is resolved effectively.
• Provide first line on-site, or remote troubleshooting for products currently deployed with customers.
• Collaborate with engineers, flight trials teams, and customer success teams to prepare and deploy products for demonstrations and in-field testing.

Requirements

Due to the sensitive nature of some of our work, it would be beneficial for candidates to be able and willing to obtain and maintain the necessary security clearance for this role.

Security clearance

At Archangel Autonomy, we’re combining AI and robotics to protect our service personnel, critical infrastructure, and first responders in large, remote areas.

• Familiarity with AI/ML-based navigation technology, flight simulation software, or camera systems.
• Background in aerospace, defence, or service industries (RAF, Navy, Army).
• The ability to make a measurable difference in the creation of cutting-edge technology in a rapidly growing start-up
• At least 1 year of experience in a support/field/product engineering role, particularly in industries like aerospace, defence, or high-quality assurance sectors.
• Programming knowledge in Python and C++
• Ability to travel 25-50%, both within the UK and internationally.
• Experience with standard troubleshooting tools and diagnostic equipment.
• A valid UK driving license and the ability to obtain relevant security clearances.
• Proficiency in Linux troubleshooting, including command line and scripting experience.
• Hands-on experience with UAVs/drones, including flight controllers, sensors, and payload integration.

Benefits

At our core, we value the power of in-person interactions and collaborative sessions. Our office in Oxford, UK is not just a workplace it's a hub for team camaraderie and innovation. We have a unique and welcoming environment where team members enjoy taking their lunch together ‘no one left behind’ mentality but high autonomy. We even bring our international team mates over for special events and all-company gatherings.

Apply now, and a member of our HR team will get in touch with you shortly. Our usual process includes reviewing your CV, a 30 minute phone screening, a live technical assessment and interview, plus if your interview falls on a Monday, you might even get to enjoy lunch with the team!

• 5% employer pension contribution
• Fast-paced environment with a world-class, positive, talented, and high-achieving team
• Medical insurance
• Relocation Support Package
• World-class growth opportunities and training resources including self-development days
• Merit-based compensation
• Team socials
• Forward-thinking, supportive culture with company off-site strategic alignment
• A variety of perks that are evolving: Free Monday team lunch, Cycle2work scheme, access to your favourite app subscription, plus many more in the works!
• 25 days holiday + UK bank holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance