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Internal Communications Manager
Arcadis
Manage and deliver organization-wide communication initiatives for Arcadis’ Canadian operations, providing specialist internal communications and employee engagement advice to the business.
23d ago
Entry-level
Internship
CAN, Toronto, ON(St Clair Ave) : 2: Office | Canada
Office Full-Time
Company Size
36,000 Employees
Service Specialisms
Consulting
Engineering
Architecture
Project Management
Design
Technical Services
Construction Services
Urban Planning
Sector Specialisms
Infrastructure
Water
Environment
Buildings
Transport
Utilities
Role
What you would be doing
manage internal content
internal communications strategy
tailor global programs
arrange town halls
provide monthly reporting
manage relationships
- Manage the Canada intranet content.
- Manage and deliver internal communications strategies and channels using a best practice and continuous improvement mindset.
- Arrange Town Halls and leadership events.
- Tailor global programs to make them relevant for the regional business.
- Support the Canada Marketing & Communications Director with crisis communications.
- Provide monthly and quarterly reporting on internal communications effectiveness.
- Engage with the GSSC for the creation and delivery of high-quality content.
- Integrate across the marcomms team to continually improve internal communications and engagement of marcomms initiatives.
- Advise and coach business leaders on the impact and effectiveness of communications, and their impact on the employee experience.
- Develop and support the Canada-wide marketing and communications strategy, leading on internal communications channel and content plan.
- Play a collaborative role in the marcomms function in raising the profile of Arcadis, delivering the global strategy, managing internal events and supporting Arcadians in serving our clients and markets.
- Represent Canada in the Global Internal Communications Community of Practice, sharing best practice and contributing to global projects.
- Manage relationships with a range of stakeholders across all areas of the business.
- Work with Global Internal Communications and other Global Business Area (GBA) Communication Directors to embed global initiatives in a relevant and meaningful way and to support cross-GBA and global communications activity.
- Plan and develop high quality written content such as blogs, internal communications news and announcements, bulletins, storytelling, case studies, presentations, speeches, newsletters and intranet stories.
- Manage internal digital channels and work with the marcomms global shared service centre (GSSC) in the development and delivery of internal content.
- Where opportunities arise, join global IC taskforces to bring specialist IC skills and expertise to organization-wide programs (as agreed with the in-country leader)
- Develop change communications plans to support the ongoing transformation of the Arcadis business in-region.
- Work closely with marcomms colleagues to ensure an ‘internal first’ mentality on external campaigns and initiatives, working to ensure our people are brand advocates.
- Manage and lead on key internal communications initiatives.
- Manage relationships with a wide range of stakeholders, across all areas and levels of the business.
- Collaborate across the marcomms team to continually improve communications and engagement of marcomms initiatives.
- Ensure that internal communications messages are aligned with external messages. Identify and source internal stories that can be elevated globally or externally.
What you bring
employee engagement
organizational transformation
communication skills
change communications
project management
global
- Experience with employee engagement strategies or organizational transformation projects.
- Excellent written and verbal communication skills
- Experience supporting or delivering global communications programs.
- Minimum eight years’ professional experience in internal communications, change management, or a similar role.
- Bachelor’s degree or equivalent, preferably in journalism, communications, or related field.
- Experience working in a matrix organization, preferably global.
- Demonstrated experience in both internal and external communications.
- Experience participating in or leading cross-functional communications projects.
- Experience managing content for digital channels (e.g., intranet, newsletters).
- Proven application of change communications methodologies.
- Experience with communications effectiveness measurement and reporting.
- Experience advising and influencing leadership and colleagues on communications matters.
- Experience handling budget management for communications projects.
- Track record of project managing multi-channel communications initiatives.
- Advanced degree or professional certification in communications, change management, or related field
- Familiarity with aligning internal and external communications strategies.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- might be conducted during the hiring process
Company
Overview
1888
Year Founded
The company was established in the Netherlands with a focus on reclaiming wetlands.
30+ Countries
Global Presence
Operates in over 30 countries worldwide, showcasing its extensive international reach.
€5B
2023 Revenue
Achieved €5 billion in gross revenues, reflecting strong financial performance and strategic growth.
- Evolved into a global design, engineering and consultancy powerhouse.
- Excels in major infrastructure, water management, urban building, transport and industrial manufacturing projects worldwide.
- Recent standout assignments include flood defences in New York, the Sydney Metro, and sustainable legacy planning for the Paris Olympics.
- Structured around core business areas—Places, Mobility, Resilience and Intelligence—backed by digital centres of excellence.
- Notable for blending data-driven tools with traditional consulting to optimise asset lifecycles and smart infrastructure.
- People First
- Collaboration
- Client Success
- Integrity
- Sustainability
Net-Zero by 2035
GHG Emissions Target
Commitment to achieving net-zero across the entire value chain.
70% Reduction
GHG Emissions Target
Aiming for a 70% reduction in absolute scope 1 and market-based scope 2 GHG emissions by 2026, measured from a 2019 baseline.
58% GHG Reduction
Emissions Progress
Achieved a 58% reduction in scope 1 and 2 GHG emissions by end-2023 compared to 2019 levels.
100% Renewable Energy
Energy Consumption
Purchases renewable electricity certificates to cover all office and work-from-home energy use.
- Transition of company fleet to EVs by 2030 (currently 26–35% by late 2024)
- 50% reduction in air travel emissions by 2025 (currently ~29%)
- 35% reduction in business travel emissions by 2025 (already at ~37%)
- Joined supply-chain emissions platform in 2023 to capture supplier scope 3 data
>40% Female Workforce
Gender Diversity Goal
Targets over 40% of workforce to be female by the end of 2026, reflecting a strong commitment to gender balance.
Top 25% eNPS
Employee Satisfaction Ranking
Aims to remain in the top 25% of the professional services sector for employee satisfaction, as measured by eNPS scores.
- Continues to develop people through Skills Powered Organisation and Energy Transition Academy
- GEC recruitment drive and increased focus on global roles to support diverse career paths
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