E-Commerce Support Coordinator
Dal-Tile Llc
Supports sales tech tools, CRM, analytics, and customer inquiries for e‑commerce.
1 days ago ago
Entry-level, Junior (1-3 years)
Full Time
Dallas, TX
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Manufacturing
Distribution
Research & Development
Engineering
Sales
Marketing
Supply Chain
Sector Specialisms
Residential
Commercial
Role
What you would be doing
process automation
data analysis
sales automation
crm implementation
customer support
project support
- Support cross-functional teams in implementing process improvements and automation initiatives.
- Help prepare reports and graphs using data and customer feedback to highlight trends, patterns, and insights for customer support strategies and decision-making.
- Assist in gathering data, conducting research, and compiling information about potential job/work-area impacts.
- Coordinate communication with internal and external customers.
- Participate in projects and assignments as part of a larger work team, providing administrative and logistical support.
- Assist in identifying opportunities to streamline and automate sales processes through the use of technology.
- Respond promptly to customer inquiries through various channels, including email, and chat.
- Support the implementation and configuration of sales technology solutions, including CRM systems, sales analytics tools, and sales automation platforms.
What you bring
microsoft office
bachelor's
0-2 years
multitask
problem solving
integrity
- Able to multitask, prioritize, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Proficient using Microsoft Office Suite products.
- Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
- Excellent communication, problem solving, and organizational skills.
- The ability to lift 50 pounds regularly.
- 0-2 years relevant experience or equivalent education and/or experience.
- Bachelors degree in a related field or equivalent education and/or experience.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
70 Years
Years of Tile Production
The company has been a leader in producing high-quality tiles for several decades.
- Produces stylish and durable tile options for residential and commercial markets.
- Showcases the latest trends in design, texture, and color through award-winning collections.
- Operates multiple manufacturing plants and distribution centers across the United States.
- Known for innovative and sustainable tile solutions that enhance spaces and last over time.
- Caters to a wide range of project sizes, from home renovations to large-scale commercial builds.
- Continuously pushes boundaries in design and technology with eco-friendly production methods.
- We are committed to excellence, offering innovative and quality products and services.
- We embrace continuous improvement, always looking for ways to innovate and deliver the best for our customers.
- We value teamwork and respect for each other, working together to achieve common goals.
- We demonstrate a passion for our work and for making a positive difference in the lives of our customers and employees.
- We act with integrity, being honest, transparent, and ethical in everything we do.
2050
Net-Zero Target
Committed to achieving net-zero carbon emissions by this year.
- Reducing environmental impact through sustainable practices in manufacturing, transportation, and products.
- Reducing energy use and water consumption in facilities.
- Utilizing recycled materials in products with a focus on minimizing waste.
- Prioritizing energy-efficient technologies in manufacturing processes.
- The company's inclusion and diversity strategy focuses on creating a diverse and inclusive workforce.
- Initiatives have been developed to ensure equal opportunities in hiring, promotion, and development.
- There is a gender diversity focus, working towards increasing the number of women in leadership roles and overall workforce participation.
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