Finance Systems Team Lead
Mag (Airports Group)
service delivery
incident triage
team mentoring
process improvement
escalation point
sla management
You’ll report directly to the Head of Systems Operations and play a critical role in providing world class service in support of the achievement of MAG business objectives. You’ll lead by example across the team, providing mentoring and coaching as well as being a point of escalation for the Finance, BW and Procurement SMEs. You’ll collaborate with Product Owners, Business Partners and across the wider Systems Operations team to provide service delivery in accordance with SLAs, and will also triage incidents and service requests. You’ll also drive the continual improvement in the level of service looking for improvements, efficiencies and adding value to our colleagues and customers.
sap erp
s4/hana
abap
servicenow
successfactors
stakeholder management
You’ll have significant experience in providing SAP ERP (Finance, HR, Procurement, Payroll, BW, BPC) support and change management alongside a knowledge of the challenges around S4/HANA migration and support requirements into BAU. You’ll have a good understanding of SAP Integration suite and ABAP, including SAP Transport between environments with a good knowledge of ServiceNow incident management, creation of metrics and analysis through the application and a good understanding of Employee Central and Recruiting & Onboarding in SuccessFactors. You’ll be an effective communicator with solid stakeholder management skills alongside solid change governance skills. You’ll be self-motivated and pro-active to ensure minimal disruption to our Finance and Procurement environments and support of our end user communities with resolution of incidents and service requests.
Based at Manchester AirportPermanent RoleFlexible/Hybrid working for a better work/life balance.We are proud to be a diverse employer, and we welcome candidates from all backgrounds.
BenefitsBonus Scheme• 10% company contribution pension• 25 days holiday plus bank holidays• Free parking• Subsidised public transport• Huge range of company discounts• Free Virtual GP service, available 24 hours a day, 7 days a week• Care Concierge service• Two volunteering days per year
Training + DevelopmentPeople also searched
Millions of passengers
Annual travelers
Processes millions of passengers annually, reflecting its commitment to efficient and sustainable airport operations.
- Managing major airports including Manchester, Stansted, and East Midlands.
- Drives innovation and development in the global aviation sector with decades of experience.
- Focused on transforming airport operations to provide seamless travel experiences.
- Strong commitment to connectivity and sustainability.
- Projects include large-scale terminal expansions and improvements to customer-facing services and digital infrastructure.
- Plays a vital role in the economic growth of the regions it serves, creating jobs and supporting local businesses.
- Expertise spans transport, commercial development, and utility services within airport operations.
- Continuously invests in upgrading facilities and services, setting the benchmark for the future of airport management.
- Customer-focused
- Innovative
- Collaborative
- Accountable
- Committed to excellence
- Sustainable and responsible
- Respectful and inclusive
2038
Net Zero Target
The company aims to achieve net zero emissions by 2038.
100% Renewable
Electricity Target
The company plans to source 100% of its electricity from renewable sources by 2025.
50% Reduction
Carbon Emissions
The company is committed to reducing carbon emissions by 50% by 2030.
- Investing in energy-efficient technologies and low-carbon infrastructure
- Developing carbon reduction strategies at each airport
47% Women Leaders
Gender Balance in Senior Roles
Representation of women in senior leadership positions.
- MAG Women’s Network supporting career development
- Launched a diversity and inclusion strategy with measurable targets
- Focused on improving representation of women in leadership roles
- Held regular training and workshops on inclusivity for all employees
