Specialist Housing Partner (Scheme Manager)

Description

• Be a visible, supportive presence in our schemes, building strong relationships with residents.
• Collaborate with internal teams and external partners to deliver joined-up support.
• Encourage community engagement and help residents live independently for as long as possible.
• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.

Requirements

• Regular business travel will be necessary to other Accent sites and off-site meetings as required.
• Knowledge of safeguarding practices within a housing context.
• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience
• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
• Strong understanding of anti-social behaviour management and rental income collection processes.
• Experience delivering housing management services within a specialist or generic housing context.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance