Account Manager at Onyx-Fire Protection Services Inc. in Mississauga, Ontario, Canada | CAD70,000-75,000 | Kablio

Role

Description

inspection review

compliance support

contract management

operations coordination

account tracking

client relations

Share inspection results and help clients understand issues with their fire protection systems.
Support clients in staying compliant with safety regulations and industry codes.
Manage service contracts and ensure client satisfaction through proactive communication.
Coordinate with our Operations team to ensure timely and effective service delivery.
Assist the Sales team in identifying and onboarding new business opportunities.
Track account performance and ensure consistent, high-quality service.
Build and maintain strong relationships with clients across your assigned accounts.
Learn to negotiate service terms that benefit both the client and Onyx-Fire.

Requirements

microsoft office

crm

fire protection

problem solver

account management

client-facing

We’re seeking career professionals who are eager to grow in account management and take on new challenges.

Exposure to Fire Protection, Electrical, Mechanical, or Technical Trades is an asset (not required).
Problem solver who adapts to challenges and delivers solutions.
Strong multitasking and organizational skills in a fast-paced environment.
Builds rapport easily with clients, strong listener with attention to detail.
Demonstrated ability to quickly learn technical concepts (codes, compliance, etc.).
Confident communicator with clear phone presence and professional email etiquette.
Proficient in Microsoft Office (Word, Excel, PowerPoint); CRM experience (Dynamics is a plus).
Coachable, open to feedback, and eager to learn the business.
3–5 years in a client-facing role with responsibility for customer satisfaction and retention.

Benefits

Unlimited career growth opportunities in a rapidly expanding company.
Direct access to leadership and an open-door culture that values your ideas.
Comprehensive benefits package after just 3 months.
Supportive, family-oriented team environment where collaboration is key.
Training and mentorship programs led by experienced professionals to help you thrive.
Competitive first-year earnings: make up to 70,000–$75,000 in your first year
Performance-driven rewards: Achieve your KPIs and unlock even more earning potential/bonus

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2006

Year Established

Year the company was founded, marking the beginning of its reputation as a trusted fire protection services provider.

Provides fire safety solutions across various sectors, including industrial, commercial, and residential.
Specializes in the design, installation, and maintenance of fire protection systems, with an emphasis on safety and reliability.
Experts ensure each project is tailored to meet the unique needs of clients, minimizing risk and maximizing safety.
Notable for working on large-scale, high-risk projects, with a reputation for quality making it a go-to provider.
Committed to delivering innovative and efficient solutions, backed by a deep understanding of local and international fire safety codes.
Serves clients in diverse industries, including manufacturing, energy, and commercial enterprises, consistently exceeding expectations.
Services include custom fire sprinkler systems, specialized safety assessments, and ongoing maintenance programs.
Known for its reliability and expertise in fire protection, with a track record of successful projects across multiple industries.

Culture + Values

acting with unwavering integrity, ethics, and transparency
striving for excellence in every aspect of our business
encouraging creativity and forward-thinking to better serve clients
clients are at the heart of our business; we put their needs first
supportive environment valuing diverse perspectives and open communication
treating every individual with respect, fairness, and dignity
delivering on our promises and taking responsibility
demonstrating an active commitment to environmental and social responsibility efforts
valuing team members’ well-being and personal growth
actively contributing to and engaging with our communities

Environment + Sustainability

18 on DitchCarbon

Carbon-Action Score

The company achieved a score of 18 on the DitchCarbon carbon-action metric, which measures efforts to reduce carbon emissions. This metric provides an objective assessment of the company's sustainability initiatives.

Primary industry (construction work) classified as low carbon-intensity sector
Headquartered in low-grid-emissions region (CA) supporting reduced footprint
No publicly committed emissions-reduction initiatives tracked (e.g., SBTi, CDP, UNGC) as of latest data

Inclusion & Diversity

3.8 / 5

Employee Ratings

The company has a Glassdoor Diversity & Inclusion rating of 3.8 out of 5 based on employee feedback.

4.1 / 5

Inclusion Rating

The company's equality and inclusion rating on Glassdoor is 4.1 out of 5 based on employee reviews.

No available published gender-breakdown stats or formal gender-diversity targets

Articles

About Us

Fire Protection Services

Role

Description

inspection review

compliance support

contract management

operations coordination

account tracking

client relations

Share inspection results and help clients understand issues with their fire protection systems.
Support clients in staying compliant with safety regulations and industry codes.
Manage service contracts and ensure client satisfaction through proactive communication.
Coordinate with our Operations team to ensure timely and effective service delivery.
Assist the Sales team in identifying and onboarding new business opportunities.
Track account performance and ensure consistent, high-quality service.
Build and maintain strong relationships with clients across your assigned accounts.
Learn to negotiate service terms that benefit both the client and Onyx-Fire.

Requirements

microsoft office

crm

fire protection

problem solver

account management

client-facing

We’re seeking career professionals who are eager to grow in account management and take on new challenges.

Exposure to Fire Protection, Electrical, Mechanical, or Technical Trades is an asset (not required).
Problem solver who adapts to challenges and delivers solutions.
Strong multitasking and organizational skills in a fast-paced environment.
Builds rapport easily with clients, strong listener with attention to detail.
Demonstrated ability to quickly learn technical concepts (codes, compliance, etc.).
Confident communicator with clear phone presence and professional email etiquette.
Proficient in Microsoft Office (Word, Excel, PowerPoint); CRM experience (Dynamics is a plus).
Coachable, open to feedback, and eager to learn the business.
3–5 years in a client-facing role with responsibility for customer satisfaction and retention.

Benefits

Unlimited career growth opportunities in a rapidly expanding company.
Direct access to leadership and an open-door culture that values your ideas.
Comprehensive benefits package after just 3 months.
Supportive, family-oriented team environment where collaboration is key.
Training and mentorship programs led by experienced professionals to help you thrive.
Competitive first-year earnings: make up to 70,000–$75,000 in your first year
Performance-driven rewards: Achieve your KPIs and unlock even more earning potential/bonus

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2006

Year Established

Year the company was founded, marking the beginning of its reputation as a trusted fire protection services provider.

Provides fire safety solutions across various sectors, including industrial, commercial, and residential.
Specializes in the design, installation, and maintenance of fire protection systems, with an emphasis on safety and reliability.
Experts ensure each project is tailored to meet the unique needs of clients, minimizing risk and maximizing safety.
Notable for working on large-scale, high-risk projects, with a reputation for quality making it a go-to provider.
Committed to delivering innovative and efficient solutions, backed by a deep understanding of local and international fire safety codes.
Serves clients in diverse industries, including manufacturing, energy, and commercial enterprises, consistently exceeding expectations.
Services include custom fire sprinkler systems, specialized safety assessments, and ongoing maintenance programs.
Known for its reliability and expertise in fire protection, with a track record of successful projects across multiple industries.

Culture + Values

acting with unwavering integrity, ethics, and transparency
striving for excellence in every aspect of our business
encouraging creativity and forward-thinking to better serve clients
clients are at the heart of our business; we put their needs first
supportive environment valuing diverse perspectives and open communication
treating every individual with respect, fairness, and dignity
delivering on our promises and taking responsibility
demonstrating an active commitment to environmental and social responsibility efforts
valuing team members’ well-being and personal growth
actively contributing to and engaging with our communities

Environment + Sustainability

18 on DitchCarbon

Carbon-Action Score

The company achieved a score of 18 on the DitchCarbon carbon-action metric, which measures efforts to reduce carbon emissions. This metric provides an objective assessment of the company's sustainability initiatives.

Primary industry (construction work) classified as low carbon-intensity sector
Headquartered in low-grid-emissions region (CA) supporting reduced footprint
No publicly committed emissions-reduction initiatives tracked (e.g., SBTi, CDP, UNGC) as of latest data

Inclusion & Diversity

3.8 / 5

Employee Ratings

The company has a Glassdoor Diversity & Inclusion rating of 3.8 out of 5 based on employee feedback.

4.1 / 5

Inclusion Rating

The company's equality and inclusion rating on Glassdoor is 4.1 out of 5 based on employee reviews.

No available published gender-breakdown stats or formal gender-diversity targets

Articles

About Us

Fire Protection Services