Description
lease management
rent collection
property inspection
budget administration
compliance monitoring
capital improvements
The manager will oversee resident relations, leasing, rent collection, and property maintenance while maintaining confidentiality and financial controls. Responsibilities include daily property inspections, budget administration, compliance with SHFA and other regulatory commitments, and coordination of capital improvements. The manager is expected to create a customer‑focused culture, enforce lease terms, and respond to emergencies promptly.
- Maintain positive interactions with residents and the public to enhance community image and retain residents.
- Lease apartments: handle inquiries, greet prospects, show units, process applications and deposits, verify income and credit, follow up, and ensure timely lease execution and renewal.
- Preserve community curb appeal and ensure a welcoming environment.
- Protect confidentiality of prospect and resident information.
- Secure handling of rents and onsite monies, including daily deposits and record keeping.
- Collect and post rents, track collections, pursue delinquent accounts, issue notices, and attend court proceedings as needed.
- Screen and score rental applicants, control delinquency, and process bad debt files to collections.
- Foster a customer‑centered service culture with proactive hospitality toward prospects, residents, families, and staff.
- Administer the community operating budget and control monthly expenses.
- Assemble complete credit and income documentation for resident approval and re‑certification, forwarding to Compliance.
- Ensure resident files comply with SHFA, government, lender, and investor commitments.
- Track scheduled unit inspections and ensure preventative maintenance is completed.
- Sign off vacant units as market‑ready and generate work orders to meet company standards.
- Perform daily property walks, schedule capital improvements and repairs, collect bids, and submit to Regional Manager for approval.
- Complete accurate and timely financial reporting, records, and paperwork.
- Review capital maintenance recommendations and forward them for approval.
- Monitor neighborhood market conditions.
- Enforce lease terms and community rules with residents.
- Develop and implement positive resident‑relations programs.
- Participate in company‑sponsored continuing education and training seminars.
- Report work‑related injuries, property loss, or liability issues promptly to People Operations and Regional Manager.
- Read and adhere to company policies and procedures; respond promptly to email.
- Complete required training courses in a timely manner and learn company software.
- Respond to after‑hours and weekend emergencies involving injuries or property damage.
- Communicate effectively with residents, associates, and vendors.
Requirements
microsoft office
property software
fair housing
high school
leadership
outgoing
The Community Manager position at Greene Gables is a full‑time role located in Ridgeley, WV. Candidates must have at least a high school diploma or GED. This role reports within the Woda Cooper Companies portfolio of affordable housing properties.
Successful candidates will be outgoing, detail‑oriented, and able to lead a team while possessing strong communication and interpersonal skills. Familiarity with property‑management software, Fair Housing laws, and affordable‑housing programs is preferred, and the role requires a valid driver’s license, ability to lift 15 pounds, and flexibility to work in varied weather and property conditions.
- Maintain reliable attendance and punctuality.
- Outgoing, friendly, customer‑oriented demeanor.
- Excellent interpersonal, sales, and customer service skills.
- Strong verbal and written communication abilities.
- Detail‑oriented and organized.
- Ability to lead and develop a team of associates.
- Knowledge of property‑management laws, guidelines, and best practices.
- Proficiency with Microsoft Office Suite or related software.
- Willingness to travel to community locations and surrounding markets.
- Minimum 18 years old with high school diploma or GED.
- Experience in affordable housing programs (LIHTC, Section 8, HUD) preferred.
- Experience with property‑management software a plus.
- Familiarity with Fair Housing laws preferred.
- Valid driver’s license and insurance.
- Ability to sit at a desk, stand, walk, give tours, and meet potential tenants.
- Ability to lift up to 15 pounds.
- Ability to navigate properties with stairs and various weather conditions.
Benefits
Woda Cooper offers competitive wages, annual bonuses, and a comprehensive benefits package that includes medical, dental and vision coverage, 401(k) matching, life and short‑term disability insurance, and an employee stock ownership plan. Additional perks are a cell‑phone discount, paid time off, holiday leave, fitness and professional‑development reimbursements.
- Competitive wages with annual bonus opportunities.
- Medical, dental, and vision insurance.
- Short‑term disability and life insurance.
- 401(k) with company match.
- Employee Stock Ownership Plan (ESOP) – 100% employee‑owned.
- Cell phone discount.
- 12 days paid time off plus 8 paid holidays and 2 floating holidays.
- Fitness reimbursement.
- Professional development reimbursement.
Training + Development
Information not given or found
