Administrator at Fortem Solutions in Birmingham, England, United Kingdom | Kablio

Role

Description

data entry

inventory tracking

client queries

team support

document production

Input accurate and timely information
Keep track of goods received and goods issued on a daily basis
Assist with any queries from the team or the client
Support the team to meet deadlines and achieve business targets
Produce clear and accurate documents and correspondence

Requirements

excel

microsoft office

admin experience

communication

detail orientation

organisation

Effective communication and interpersonal skills.
The ability to input data into Excel.
Excellent attention to detail and accuracy.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Prior experience in an administrator role.
Strong organisational and multitasking abilities.

Benefits

25 days annual leave + bank holidays + your birthday off (34 days total)
Up to £3,000 colleague referral fee
8 weeks full pay paternity leave
Cycle to work scheme
Retail and mobile phone provider discounts
Life Insurance
Competitive salary based on experience with profit related bonus
Annual pay reviews
Sick pay
Discounted gym memberships at national and local gyms
Private healthcare and dental care
Vast directory of training on bespoke in-house Learning Management System
26 weeks full pay maternity leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2002

Year Established

The company was founded in 2002 as Willmott Dixon Support Services and has since grown into a leading social housing solutions provider.

£205M

Annual Turnover

The company currently manages a turnover exceeding £205 million, reflecting its significant scale in the social housing sector.

2028

Growth Target Year

Aiming to achieve a turnover of £300 million by 2028, showcasing its ambition for continued expansion and success.

350k

Reactive Repairs

The company delivers around 350,000 reactive repairs annually, ensuring homes are maintained to high standards.

Operates across three core streams: 24/7 repairs & maintenance, large-scale capital projects like bathroom/kitchen renewals, and PAS-2030/2035 retrofit.
Technical teams design and install insulation, heat pumps, solar panels, windows, doors and ventilation systems to decarbonise social housing.
Known for implementing digital systems (Totalmobile, Talkdesk) to streamline operations—from scheduling to resident communications.
Secures retrofit funding through ECO, LAD, GBIS and partners with local authorities and housing associations to execute compliance programmes.
Delivers standout community initiatives like apprenticeships, school engagement, and work experience placements through Pathways4Life.
Blends a long-standing heritage with innovative decarbonisation projects and robust community engagement—making homes warmer, safer, greener.

Culture + Values

People first - Our team members are the foundation of our business and everything we do is focused on helping them thrive.
Building long-term relationships - We are committed to forging strong partnerships with our clients, suppliers, and stakeholders, built on trust and mutual respect.
Driving innovation - We embrace new ideas and constantly seek out better, more efficient ways of working.
Sustainability at heart - We understand our responsibility to the environment and communities we work in and always strive to deliver sustainable outcomes.
Excellence in delivery - We are relentless in our pursuit of quality and aim to exceed client expectations every time.

Environment + Sustainability

2030

Net Zero Goal

Committed to achieving Net Zero by 2030 through comprehensive sustainability strategies.

Implementing sustainability strategies to reduce carbon footprint across operations and projects.
Focus on energy efficiency, waste reduction, and low-carbon technologies in all construction activities.
Continually assess and improve the environmental impact of all operations and supply chain activities.
Adopted a range of initiatives to support the decarbonisation of the built environment.

Inclusion & Diversity

25% by 2025

Aim for Female Representation

Committed to increasing the representation of women in the workforce with a target to achieve 25% female representation by 2025.

Ongoing efforts to address gender equality, ensuring fair access to career development opportunities for all employees.
Implemented employee resource groups to support inclusive workplace culture and address unique needs of diverse groups.

Articles

About Us

Careers

Case Studies

Company

Overview

2002

Year Established

The company was founded in 2002 as Willmott Dixon Support Services and has since grown into a leading social housing solutions provider.

£205M

Annual Turnover

The company currently manages a turnover exceeding £205 million, reflecting its significant scale in the social housing sector.

2028

Growth Target Year

Aiming to achieve a turnover of £300 million by 2028, showcasing its ambition for continued expansion and success.

350k

Reactive Repairs

The company delivers around 350,000 reactive repairs annually, ensuring homes are maintained to high standards.

Operates across three core streams: 24/7 repairs & maintenance, large-scale capital projects like bathroom/kitchen renewals, and PAS-2030/2035 retrofit.
Technical teams design and install insulation, heat pumps, solar panels, windows, doors and ventilation systems to decarbonise social housing.
Known for implementing digital systems (Totalmobile, Talkdesk) to streamline operations—from scheduling to resident communications.
Secures retrofit funding through ECO, LAD, GBIS and partners with local authorities and housing associations to execute compliance programmes.
Delivers standout community initiatives like apprenticeships, school engagement, and work experience placements through Pathways4Life.
Blends a long-standing heritage with innovative decarbonisation projects and robust community engagement—making homes warmer, safer, greener.

Culture + Values

People first - Our team members are the foundation of our business and everything we do is focused on helping them thrive.
Building long-term relationships - We are committed to forging strong partnerships with our clients, suppliers, and stakeholders, built on trust and mutual respect.
Driving innovation - We embrace new ideas and constantly seek out better, more efficient ways of working.
Sustainability at heart - We understand our responsibility to the environment and communities we work in and always strive to deliver sustainable outcomes.
Excellence in delivery - We are relentless in our pursuit of quality and aim to exceed client expectations every time.

Environment + Sustainability

2030

Net Zero Goal

Committed to achieving Net Zero by 2030 through comprehensive sustainability strategies.

Implementing sustainability strategies to reduce carbon footprint across operations and projects.
Focus on energy efficiency, waste reduction, and low-carbon technologies in all construction activities.
Continually assess and improve the environmental impact of all operations and supply chain activities.
Adopted a range of initiatives to support the decarbonisation of the built environment.

Inclusion & Diversity

25% by 2025

Aim for Female Representation

Committed to increasing the representation of women in the workforce with a target to achieve 25% female representation by 2025.

Ongoing efforts to address gender equality, ensuring fair access to career development opportunities for all employees.
Implemented employee resource groups to support inclusive workplace culture and address unique needs of diverse groups.

Articles

About Us

Careers

Case Studies