Dispatcher

Description

• Occasionally: climb stairs, stand, walk and operate vehicle
• Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs
• Create, manage, and close tickets while updating logs as needed
• Track work status, provide updates, and escalate issues as necessary
• Create maps, upload permits, and handle related documentation
• Keep records of service calls and work orders
• Handle and process data from multiple sources
• Dispatch orders, messages, and special instructions to technicians and other departments
• Monitor and respond to customer and technician communications to resolve scheduling or service conflicts

Requirements

• Remote (or Hybrid) (Only added where applicable)
• At least one year of previous dispatch experience is preferred
• Strong written and oral communication skills
• High School Diploma, GED equivalent, or relevant work experience
• Basic computer skills is preferred
• Routinely: use keyboard & mouse
• Authorization to work in the United States for this company
• To be 18 years of age or older

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Weekly Paychecks
• 401(k) w/ Company Match
• Discounts on gym memberships, pet insurance, and much more!
• Stock Purchase Plan
• Legal Insurance
• Education Reimbursement
• Paid Time Off, Parental Leave, and Holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance