Trade Sales and Service Apprentice at Howdens in Stanley, England, United Kingdom | GBP15,704-15,704 | Kablio

Role

Description

stock control

warehouse ops

customer service

product knowledge

sales opportunities

team communication

Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations
Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner
Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.
Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment

Requirements

level 2

uk right

proactive

detail

functional skills

communication

Apprenticeship Standard: Level 2 Trade Supplier
The right to work in the UK
A proactive attitude with the ability to work independently and use your initiative
Strong attention to detail and commitment to doing things well
Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone
Qualifications: Functional Skills in English and Maths (if needed)
Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required
Duration: Typically 12–15 months (including End Point Assessment)
Great communication skills and a customer-focused mindset

Benefits

£15,704 annual salary
A matched contribution pension scheme
Training: A mix of on-the-job experience and off-the-job learning
Team incentives and social events
The flexibility to work Saturday mornings
Paid holiday entitlement
Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
Generous staff discount on Howdens products

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

£2.3 Billion

Annual Revenue

The company achieves consistent financial success with its revenue reaching over £2.3 billion annually.

£328 Million

Pre-Tax Profits

Annual pre-tax profits stand near £328 million, reflecting strong financial health and growth.

900 Depots

Extensive Distribution Network

The company operates over 900 depots across the UK and internationally, providing reliable service to builders and professionals.

1995

Year Founded

Established in 1995 with 14 depots, the company has grown into a major trade-only kitchen and joinery specialist.

Designs, manufactures, and stocks kitchen cabinets, joinery items, flooring, appliances, and hardware from UK sites for in-stock reliability.
Supports professional builders with locally empowered service across the UK and Europe.
Typical projects include full kitchen fits for homeowners and supplying cabinetry and hardware for builders and developers.
Expanded by launching 11 new kitchen ranges and increasing in-house production of fronts and panels in 2024.
Distinctive for its trade-only, in-stock model and large-scale manufacturing of components in Yorkshire and Cheshire.
Lamona, an integrated kitchen appliance brand launched in 2007, marks expansion into appliances.
Holds a Royal Warrant as supplier of fitted kitchens to the Queen since 2015, highlighting its reputation for quality.

Culture + Values

We do what we say, and we rely on each other to do exactly that, every single day.
Everyone at Howdens is responsible for maintaining our industry‑leading reputation.
The business should be worthwhile for all concerned – customers … suppliers … staff and their families.
Building trust within the company and with our loyal customers and suppliers.

Environment + Sustainability

42% Scope Emissions

Reduction Target

Target to reduce Scope 1 & 2 emissions by 42% by 2030, moving toward a 90% reduction by 2050 (base year 2021).

£3.5M Solar Investment

PV Solar Initiative

Investment in solar panels expected to save ~1,000 t CO₂e annually, contributing ~8% of purchased energy savings.

39T Plastic Removed

Plastic Packaging Reduction

Initiative to remove 39 tonnes of plastic packaging in 2024, saving ~110 t CO₂e.

40% HVO Target

Fleet Sustainability

Target to double HVO use to 40% by end-2025, with 15 LNG vehicles and 4 electric trucks in operation.

Net zero target date: by 2050
Zero to landfill achieved across all UK operations in 2023 and maintained in 2024
Sawdust-to-heat biomass boilers convert over 10,000 tonnes sawdust annually, supplying energy equivalent to 10,000 households
Installed waste-heat recovery saving ~600 t CO₂e/year; Power Radar meters identified ~500 t CO₂e/year savings
100% renewable grid electricity at manufacturing sites; 96% renewable energy at depots
Supplier engagement: Scope 3 is 95% of total emissions; engaged 100+ suppliers (covering ~40% of spend), >50% submitting emissions data and aligned to targets
All timber products FSC or PEFC certified; Greenwich matt kitchen frontals are 100% recyclable

Inclusion & Diversity

31 Wellbeing Representatives

Trained in 2023

Represents the number of trained wellbeing representatives supporting mental and women's health initiatives.

Partnered in 2023 with Wellbeing for Women and ANDY’s Man Club for workplace mental-health webinars
Plans in place to expand wellbeing rep network beyond initial 31
No gender‑related statistics publicly disclosed

Articles

Careers at Howdens

Sustainability at Howdens

Howdens Overview

Role

Description

stock control

warehouse ops

customer service

product knowledge

sales opportunities

team communication

Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations
Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner
Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.
Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment

Requirements

level 2

uk right

proactive

detail

functional skills

communication

Apprenticeship Standard: Level 2 Trade Supplier
The right to work in the UK
A proactive attitude with the ability to work independently and use your initiative
Strong attention to detail and commitment to doing things well
Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone
Qualifications: Functional Skills in English and Maths (if needed)
Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required
Duration: Typically 12–15 months (including End Point Assessment)
Great communication skills and a customer-focused mindset

Benefits

£15,704 annual salary
A matched contribution pension scheme
Training: A mix of on-the-job experience and off-the-job learning
Team incentives and social events
The flexibility to work Saturday mornings
Paid holiday entitlement
Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
Generous staff discount on Howdens products

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

£2.3 Billion

Annual Revenue

The company achieves consistent financial success with its revenue reaching over £2.3 billion annually.

£328 Million

Pre-Tax Profits

Annual pre-tax profits stand near £328 million, reflecting strong financial health and growth.

900 Depots

Extensive Distribution Network

The company operates over 900 depots across the UK and internationally, providing reliable service to builders and professionals.

1995

Year Founded

Established in 1995 with 14 depots, the company has grown into a major trade-only kitchen and joinery specialist.

Designs, manufactures, and stocks kitchen cabinets, joinery items, flooring, appliances, and hardware from UK sites for in-stock reliability.
Supports professional builders with locally empowered service across the UK and Europe.
Typical projects include full kitchen fits for homeowners and supplying cabinetry and hardware for builders and developers.
Expanded by launching 11 new kitchen ranges and increasing in-house production of fronts and panels in 2024.
Distinctive for its trade-only, in-stock model and large-scale manufacturing of components in Yorkshire and Cheshire.
Lamona, an integrated kitchen appliance brand launched in 2007, marks expansion into appliances.
Holds a Royal Warrant as supplier of fitted kitchens to the Queen since 2015, highlighting its reputation for quality.

Culture + Values

We do what we say, and we rely on each other to do exactly that, every single day.
Everyone at Howdens is responsible for maintaining our industry‑leading reputation.
The business should be worthwhile for all concerned – customers … suppliers … staff and their families.
Building trust within the company and with our loyal customers and suppliers.

Environment + Sustainability

42% Scope Emissions

Reduction Target

Target to reduce Scope 1 & 2 emissions by 42% by 2030, moving toward a 90% reduction by 2050 (base year 2021).

£3.5M Solar Investment

PV Solar Initiative

Investment in solar panels expected to save ~1,000 t CO₂e annually, contributing ~8% of purchased energy savings.

39T Plastic Removed

Plastic Packaging Reduction

Initiative to remove 39 tonnes of plastic packaging in 2024, saving ~110 t CO₂e.

40% HVO Target

Fleet Sustainability

Target to double HVO use to 40% by end-2025, with 15 LNG vehicles and 4 electric trucks in operation.

Net zero target date: by 2050
Zero to landfill achieved across all UK operations in 2023 and maintained in 2024
Sawdust-to-heat biomass boilers convert over 10,000 tonnes sawdust annually, supplying energy equivalent to 10,000 households
Installed waste-heat recovery saving ~600 t CO₂e/year; Power Radar meters identified ~500 t CO₂e/year savings
100% renewable grid electricity at manufacturing sites; 96% renewable energy at depots
Supplier engagement: Scope 3 is 95% of total emissions; engaged 100+ suppliers (covering ~40% of spend), >50% submitting emissions data and aligned to targets
All timber products FSC or PEFC certified; Greenwich matt kitchen frontals are 100% recyclable

Inclusion & Diversity

31 Wellbeing Representatives

Trained in 2023

Represents the number of trained wellbeing representatives supporting mental and women's health initiatives.

Partnered in 2023 with Wellbeing for Women and ANDY’s Man Club for workplace mental-health webinars
Plans in place to expand wellbeing rep network beyond initial 31
No gender‑related statistics publicly disclosed

Articles

Careers at Howdens

Sustainability at Howdens

Howdens Overview