Description

The role is responsible for annual budget planning, forecasting, monthly financial tracking and managing labor allocations across technology teams. It also oversees labor capitalization, coordinates monthly and quarterly accruals, conducts impairment reviews and provides financial analysis to support technology investment decisions.

You will manage the end‑to‑end contract lifecycle for technology vendors, lead selection, negotiations and relationship management, and ensure contract compliance and performance monitoring. Coordination with procurement on sourcing strategies, cost optimization, and vendor onboarding and renewal is also required.

Establishing and maintaining technology business operations frameworks, governance and cross‑functional initiatives is a key focus. The role handles resource allocation, capacity planning, operational risk management, audit support, and leads transformation and process‑improvement initiatives.

Engaging stakeholders across technology, finance, procurement and business functions, you will provide regular operational reporting to leadership and support business reviews, presentations and communications related to technology operations.

• Oversee annual budgeting, forecasting and monthly financial tracking for Capital Markets technology.
• Manage labor allocations, resource planning and labor capitalization in line with accounting standards.
• Coordinate monthly and quarterly accruals, conduct impairment reviews and provide financial analysis for technology investments.
• Lead end‑to‑end contract lifecycle, vendor selection, negotiations and compliance monitoring.
• Collaborate with procurement to optimize technology sourcing, cost and vendor onboarding processes.
• Establish and maintain business operations frameworks, governance and cross‑functional initiatives.
• Handle technology resource allocation, capacity planning and operational risk management.
• Drive operational transformation, process improvement and support audit activities.
• Provide regular operational reporting and support business reviews for leadership.

Requirements

We are seeking a highly skilled and detail‑oriented Technology Business Operations Lead for the Capital Markets technology group. This role oversees all aspects of technology business operations, collaborating with product, engineering, procurement, finance and tech‑operations teams globally to ensure efficient delivery and financial stewardship for JLL’s Capital Markets business.

A bachelor’s degree in business, finance or a related field and 8–10 years of IT business operations experience—preferably in commercial real estate or financial markets—are required. Candidates must have strong financial acumen, proven contract and vendor management expertise, analytical problem‑solving skills and the ability to communicate effectively in a fast‑paced environment.

• Minimum 8–10 years of IT business operations experience, preferably in commercial real estate or financial markets.
• Strong financial acumen with expertise in budgeting, forecasting, and accounting principles.
• Proven contract and vendor management experience, including procurement processes.
• Experience with labor capitalization, accruals and technology asset management.
• Excellent analytical, communication and project management skills.
• Ability to thrive in a fast‑paced environment with multiple priorities and stakeholders.

Benefits

JLL offers a total rewards program that includes competitive pay, benefits and well‑being initiatives, and the role is remote‑based in New Delhi with a 40‑hour weekly schedule. Our culture emphasizes collaboration, continuous learning and celebrating success together across the globe.

• Remote position based in New Delhi, 40‑hour weekly schedule with competitive total rewards.

Training + Development

Interview process

Visa Sponsorship

Security clearance