Living Well Co-ordinator (Part Time) at Thirteen Group in Middlesbrough, England, United Kingdom | GBP18,768-36,549 | Kablio

Role

Description

compliance checks

support plans

housing management

risk assessment

partnerships

social events

Manage schemes, ensuring buildings are managed in line with health and safety requirements, including the completion of compliance checks
Organise and complete support plans to identify risk factors, safeguarding concerns and other interventions that enable customers to live happily and independently within an extra care setting.
Provide a high-quality housing management and support service that supports older and vulnerable customers to feel safe and be supported to live well and independently for as long as possible.
Work in partnership with families, care providers, health professionals and other organisations to promote healthy lifestyles amongst customers
Arrange social events, in collaboration with charitable organisations to create a settled, friendly and vibrant community.

Requirements

safeguarding

housing mgmt

vulnerable

customer service

problem solving

uk driver

In-depth knowledge of safeguarding policies and procedures, the benefit system and financial inclusion. You’ll have a track record of dealing with housing management issues
Ideally, you’ll have experience of working with or supporting older and/or vulnerable people, with an understanding of support plans and risk assessments
With empathy at the heart of your approach, you’ll have experience of developing and managing a customer-driven service, with an ability to analyse and solve day to day problems
We’re looking for someone who is a skilled influencer and communicator, and you’ll be passionate about providing a high-quality service
You will have a full UK driving license and access to a vehicle

Benefits

Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
Opportunities to buy and sell annual leave
Simply Health save money on common health expenses and get access to health and wellbeing support services.
T’dar our Discount and Reward platform giving you huge savings on everyday brands.
Salary £18,768.41 pro rata (£36,549 FTE)
Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
Be a part of a company that offers tailored support services, going beyond just housing solutions.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2010

Year Established

The company was established in the year 2010.

A prominent housing provider in the UK.
Focus on delivering high-quality, affordable homes across the North East of England.
Specializes in both residential and commercial developments.
Expanding portfolio includes utilities and infrastructure for improved regional living standards.
Innovative approach to property development and management, offering services from repairs to major construction projects.
Undertakes diverse projects, including large-scale residential developments, modernizing existing homes, and enhancing community facilities.
Recognized for dedication to improving the built environment and making a positive impact in neighborhoods.

Culture + Values

Treating each other with respect
Committed to creating social and environmental sustainability
Improving the energy efficiency of our existing homes … to have a positive impact on customers’ wellbeing
Improving our performance and reducing carbon emissions
Achieving transparent ESG reporting using Sustainability Reporting Standard for Social Housing

Environment + Sustainability

26% Carbon Reduction

Carbon Emissions Cut

Achieved a significant reduction in carbon emissions through partnerships and sustainability initiatives.

2035 Net Zero

Direct Emissions Target

Committed to achieving net zero for direct business emissions by 2035.

30M£ Retrofit Loan

Energy Efficiency Funding

Secured a £30 million loan to retrofit 36,000+ homes for improved energy efficiency.

950M kWh Savings

Energy Efficiency Impact

Identified potential energy savings through automated meter readings and audits.

Target net zero for organisation-wide operations by 2050.
Campaign ‘Take Control’ supports government carbon reduction goals.
Signed Yorkshire & Humber Climate Action Pledge, covering resilience, carbon reduction, biodiversity, and just transition.
Delivered first net-zero carbon homes in Middlesbrough with air-source heat pumps, MVHR, PV panels, triple glazing, insulation, and EV charging.

Inclusion & Diversity

2022–23 ESG Report

Published their second ESG report

The company highlighted colleague wellbeing in their second ESG report, showcasing their commitment to social responsibility and sustainability.

12 Indicators

Tracking ESG performance

Performance is tracked across 12 indicators aligned with the Sustainability Reporting Standard for Social Housing, ensuring comprehensive monitoring of social and environmental impact.

Engaged customers in campaigns, emphasizing 'Treating each other with respect'.
Launched apprenticeship opportunities to support gender and skills parity.
Celebrated Volunteers' Week and supported community learning.

Articles

Careers at Thirteen Group

Role

Description

compliance checks

support plans

housing management

risk assessment

partnerships

social events

Manage schemes, ensuring buildings are managed in line with health and safety requirements, including the completion of compliance checks
Organise and complete support plans to identify risk factors, safeguarding concerns and other interventions that enable customers to live happily and independently within an extra care setting.
Provide a high-quality housing management and support service that supports older and vulnerable customers to feel safe and be supported to live well and independently for as long as possible.
Work in partnership with families, care providers, health professionals and other organisations to promote healthy lifestyles amongst customers
Arrange social events, in collaboration with charitable organisations to create a settled, friendly and vibrant community.

Requirements

safeguarding

housing mgmt

vulnerable

customer service

problem solving

uk driver

In-depth knowledge of safeguarding policies and procedures, the benefit system and financial inclusion. You’ll have a track record of dealing with housing management issues
Ideally, you’ll have experience of working with or supporting older and/or vulnerable people, with an understanding of support plans and risk assessments
With empathy at the heart of your approach, you’ll have experience of developing and managing a customer-driven service, with an ability to analyse and solve day to day problems
We’re looking for someone who is a skilled influencer and communicator, and you’ll be passionate about providing a high-quality service
You will have a full UK driving license and access to a vehicle

Benefits

Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
Opportunities to buy and sell annual leave
Simply Health save money on common health expenses and get access to health and wellbeing support services.
T’dar our Discount and Reward platform giving you huge savings on everyday brands.
Salary £18,768.41 pro rata (£36,549 FTE)
Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
Be a part of a company that offers tailored support services, going beyond just housing solutions.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2010

Year Established

The company was established in the year 2010.

A prominent housing provider in the UK.
Focus on delivering high-quality, affordable homes across the North East of England.
Specializes in both residential and commercial developments.
Expanding portfolio includes utilities and infrastructure for improved regional living standards.
Innovative approach to property development and management, offering services from repairs to major construction projects.
Undertakes diverse projects, including large-scale residential developments, modernizing existing homes, and enhancing community facilities.
Recognized for dedication to improving the built environment and making a positive impact in neighborhoods.

Culture + Values

Treating each other with respect
Committed to creating social and environmental sustainability
Improving the energy efficiency of our existing homes … to have a positive impact on customers’ wellbeing
Improving our performance and reducing carbon emissions
Achieving transparent ESG reporting using Sustainability Reporting Standard for Social Housing

Environment + Sustainability

26% Carbon Reduction

Carbon Emissions Cut

Achieved a significant reduction in carbon emissions through partnerships and sustainability initiatives.

2035 Net Zero

Direct Emissions Target

Committed to achieving net zero for direct business emissions by 2035.

30M£ Retrofit Loan

Energy Efficiency Funding

Secured a £30 million loan to retrofit 36,000+ homes for improved energy efficiency.

950M kWh Savings

Energy Efficiency Impact

Identified potential energy savings through automated meter readings and audits.

Target net zero for organisation-wide operations by 2050.
Campaign ‘Take Control’ supports government carbon reduction goals.
Signed Yorkshire & Humber Climate Action Pledge, covering resilience, carbon reduction, biodiversity, and just transition.
Delivered first net-zero carbon homes in Middlesbrough with air-source heat pumps, MVHR, PV panels, triple glazing, insulation, and EV charging.

Inclusion & Diversity

2022–23 ESG Report

Published their second ESG report

The company highlighted colleague wellbeing in their second ESG report, showcasing their commitment to social responsibility and sustainability.

12 Indicators

Tracking ESG performance

Performance is tracked across 12 indicators aligned with the Sustainability Reporting Standard for Social Housing, ensuring comprehensive monitoring of social and environmental impact.

Engaged customers in campaigns, emphasizing 'Treating each other with respect'.
Launched apprenticeship opportunities to support gender and skills parity.
Celebrated Volunteers' Week and supported community learning.

Articles

Careers at Thirteen Group