Premier Cincinnati‑Dayton HVAC, plumbing & electrical home‑services provider.
Engage Home Depot shoppers to schedule HVAC service appointments.
16 days ago ago
Intermediate (4-7 years)
Full Time
Fairborn, OH
Field
Company Size
35 Employees
Service Specialisms
Heating services
Air Conditioning services
Plumbing services
Electrical services
Heat Pump service
Water Heater service
Water Softener service
Drain Cleaning
Sector Specialisms
HVAC
Plumbing
Heating
Air Conditioning
Sewer Repair
Drain Cleaning
Electrical
Role
Description
relationship management
customer outreach
program education
kiosk management
lead qualification
kpi achievement
Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.
Initiate communication with prospective customers during their shopping experience in the store.
Educate and build awareness about the HVAC Program for Home Depot customers and store employees.
Attend required meetings and training courses.
Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment.
Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Home Depot.
Achieve to specified program KPIs and goals.
Requirements
smartphone
closing skills
active listening
detail oriented
emotional resilience
weekend availability
Present a professional appearance that supports and enhances the company’s business image with Home Depot.
Ability to stand and/or walk for 4-8 hours at a time.
Ability to use a smart phone utilizing apps, email and text.
Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
Active listener able to ask open-ended discovery questions to potential customers.
Must be Detail oriented with good time management skills.
Intuitive ability to measure interest of customers.
Ability to manage personal emotions when faced with rejection.
Ability to work weekends.
Benefits
Market Value Compensation with commission potential
Health, Vision and Dental plans for you and your family to choose from
401K Retirement Plan with company match up to 30%
Robust PTO Plan
Special Program Options FSA, EAP, Legal Services, and Identity Theft
Life Insurance, Short-Term and Long-Term Disability
Working in a dynamic, collaborative, and fun environment
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no visa sponsorship; candidates must be eligible to work in the united states.
Security clearance
Information not given or found
Company
Overview
1977
Year Founded
The company traces its roots back to 1977, beginning as a local heating and cooling specialist and growing into a full-service home-comfort provider.
2021
Acquisition Year
Acquired by Wrench Group in 2021, it operates as an independent, locally rooted business under experienced national ownership.
128,000 Homes
Homes Served
The company serves over 128,000 homes annually, providing comprehensive services from emergency boiler repairs to full HVAC installations and custom plumbing solutions.
2024
Award Year
In December 2024, the company was awarded top local plumbing honors, reflecting its commitment to excellence and community engagement.
Projects range from routine AC or furnace maintenance to sewer line replacements, whole‑home generator installs, and custom plumbing solutions.
Known for community initiatives like donating HVAC systems to teachers.
Technicians work 24/7, backed by NATE certifications, fully stocked trucks, and a 100% satisfaction or money‑back guarantee.
Expanded into Dayton in 2024–2025, opening a new office and hiring locally to meet growing demand across southwest Ohio.
Famous locally for 'Max,' a mustachioed cartoon mascot representing workmanship pride and friendly service heritage.
Culture + Values
Committed to providing exceptional service to customers.
Pride ourselves on quality, craftsmanship, and integrity.
Foster a collaborative, empowering, and growth-oriented work environment.
Value continuous learning and encourage professional development.
Strive for excellence in everything, from customer service to technical business aspects.
Environment + Sustainability
Net Zero by 2035
Emission Target
Aiming to achieve net zero emissions as part of broader sustainability efforts.
Dedicated to reducing carbon footprint and minimizing environmental impact.
Sustainability efforts include energy-efficient practices and sustainable product sourcing.
Continuously monitors and assesses operations to identify further opportunities for energy savings and waste reduction.