Field Service Manager

Description

• Inspire technicians to hit their goals.
• Review jobs for opportunities to meet our customers’ needs.
• Train, develop and hold your team accountable to exceptional performance standards.
• Coordinate and schedule manufacturer reps to provide in-house training.
• Assist your team and be at service to them both professionally and personally.
• Help technicians on jobs when needed.
• Work with the dispatch department to make sure the right technician goes to the right job.
• Train technicians in our tech lab to ensure that they are technically sound.
• Recruit, hire, train and improve the field technicians.
• Review jobs to ensure that they meet our technical standards.

Requirements

• Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).
• Possess the ability to inspire both personal and professional growth in our team members.
• State of the art tools, parts and supplies.
• Must be a Licensed Plumber through the State of Illinois or City of Chicago.
• Ability to clearly communicate in a positive and constructive manner.
• Ability to provide unparalleled customer satisfaction.
• New technology, including iPhone, iPad & access to integrated software.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
• Ability to drive team performance to achieve all business goals and objectives.

Benefits

• Work life balance – Up to 2 weeks PTO!
• Medical Insurance – Blue Cross Blue Shield PPO we pay 100% for you and your family's insurance premiums for health, dental, vision.
• Competitive pay – 100k-140k +bonuses
• Company supplied, fully stocked, new and safe, super-cool company truck.
• PAID TRAINING – Nexstar, Service Titan, Leadership
• 401k Plan with a 5% match.

Training + Development

Interview process

Visa Sponsorship

Security clearance