Prepares service requests when residents call and distributes to appropriate associate for completion. Ensures that all service requests are handled on an immediate basis, if possible, and that all residents are notified if there must be a delay (5%)
Processes annual recertifications for the in-place AHP tax credit households. Interviews households to ensure that the Questionnaire(s) are completed fully and to obtain all verifications, certifications, and affidavits. Compares current information to the previous year. Verifies all income and assets, reviews documents for completeness and accuracy and clarifies information, if necessary. Prepares calculation of income worksheets and calculation of income from assets. Enters the information into the management system. Submits the file to Compliance for review. Ensures corrections are made timely and that the certification is approved and completed on time. (15%)
Gives direction to and mentors leasing consultants assisting with files during the Certification and Recertification process for the Moderate Income Program (BMR). Reviews all files prior to the leasing consultant submitting the completed files to the Compliance Department for review. Gives guidance during the Certification process until the household has been deemed eligible or ineligible (20%)
Ensures that all affordable housing program requirements and applicable HUD/Agency regulations are monitored regularly and are in full compliance with appropriate regulatory agreements and agencies, including waiting list, certifications, re-certifications and other reporting requirements. This includes managing and mitigating vacant units. (15%)
Certifies new applicants for the Tax Credit Program in order to determine eligibility. Interviews households to ensure that the Questionnaire(s) are completed fully and to obtain all verifications, certifications, and affidavits. Verify all income and assets, review documents for completeness and accuracy and clarify information, if necessary. Prepare calculation of income worksheets and calculation of income from assets. Submit the file to Compliance for review. Ensure corrections are made timely and that the certification is approved and completed on time. Tour prospective households through the community and the available units. Move in households if deemed eligible. Enter the information into the management software system. (15%)
Maintains overall compliance of AHP files. Ensures that files contain authentic and proper signatures, dates and data. Obtains timely compliance department renewal of all resident certification and re-certification. Oversees and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including training of new associates and ongoing training of property associates. (10%)
Property Audits: Meets with all agencies during audits of the community. Prepares paperwork and reports requested by the agencies and follows up with corrections and submissions/findings from the audit. (20%)
Requirements
Benefits
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
Growth and advancement opportunities
Full benefits package
Generous paid time off
401(k) with company match
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
A global real estate powerhouse with a diverse portfolio spanning commercial, residential, retail, and mixed-use properties.
With a rich history of acquisition and development, the company has built some of the world’s most iconic buildings and vibrant urban communities.
Expertise lies in envisioning, creating, and managing dynamic spaces that bring people and businesses together.
Operates across North America, Europe, and beyond, with a focus on delivering long-term value to stakeholders.
Notable projects include large-scale urban developments, integrated mixed-use spaces, and world-class shopping centers.
Operational approach blends innovative design, sustainability, and cutting-edge technology to meet evolving tenant and customer needs.
Known for adapting and growing in ever-changing markets, redefining the future of real estate development and management.
Culture + Values
Integrity in all we do
Respect for people and diversity
Accountability for our actions
Commitment to innovation and excellence
Focus on delivering results
Collaboration and teamwork
Empowerment of employees to make decisions
Environment + Sustainability
30% Reduction
Energy Consumption
Reduced energy use in key buildings by 30% over the past five years.
15% Water Cut
Water Usage
Achieved a 15% reduction in water usage over the last three years.
Targeting Net Zero carbon emissions by 2050
Commitment to green building certifications such as LEED and BREEAM
Development of energy-efficient buildings to reduce operational carbon footprint
Investing in renewable energy sources across the portfolio
Inclusion & Diversity
60%
Women in Management Roles
Reflects the current proportion of women in management positions across the organization.
50%
Target for Senior Leadership
Aims for a balanced representation of women in senior leadership roles by 2030.
Commitment to gender balance across all levels of the organization
Implemented mentorship programs to support women in leadership