Front Desk for Luxury Beachfront Condominium in Ft. Lauderdale

Overview

Front Desk Agent handling visitor greeting, security, and package services for a luxury condo.

Key Responsibilities

• security monitoring
• access control
• delivery coordination
• front desk
• guest services
• confidentiality

Tasks

-Perform job functions with attention to detail, speed and accuracy. -Greeting vendors, residents and their guests. -Prioritize and organize. -Follow all safety and security policies, programs and procedures. -Ensure all areas are maintained in a professional and clean manner during shift. -Collaborating with other building staff personnel, and ensure residents, and their guests needs are met. -Work cohesively with co‑workers as part of a team. -Monitoring of building's exterior doors, and maintaining a secure environment for our residents. -Review daily front desk procedures and facilitate communication between unit owner, maintenance team and property management. -Duties include controlling and monitoring security cameras. -Follow directions thoroughly. -Monitoring and Controlling guest/vendor access to residential floors. -Coordinating all deliveries of packages, flowers, restaurant food. -Provide legible communication and directions. -Maintain confidentiality of guest/member information and pertinent resort data.

Requirements

• english
• high school
• front desk
• property system
• customer service
• problem solving

What You Bring

-Spanish, Russian, Portuguese preferred -Fluency in English both verbally and non‑verbally. -High school graduate or equivalent vocational training certificate. -Ability to input and access information in the property management system/computers/point of sales system. -English (Required) -High school (Required) -Compute basic arithmetic. -Spa: 2 years (Preferred) -Be a clear thinker, remaining calm and resolving problems using good judgment. -Understand guest/member's service needs. -Some college or training in Hospitality Industry. -Previous experience as Front Desk Agent. -Be able to answer the telephone and speak clearly and professionally. -Be able to handle crisis situations in the event of emergency and/or fire. -Customer Service: 2 years (Preferred)

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Benefits

-Work with minimal supervision.

About Associa

-It emerged as a pioneer in comprehensive community management. -It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments. -Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services. -Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight. -They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence. -Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

Sector Specialisms