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Retail Account Manager
Dobbs Equipment, Llc
Leading provider of heavy equipment solutions for construction, mining, and industrial sectors.
Attend training and sales meetings as required to stay current with new equipment and current technology.
Quote and negotiate prices, credit and financial terms and complete necessary documentation to complete the sales process.
Welcome and greet potential customers at dealership. Listen to their requirements, answer all inquiries with detailed information and make compact product equipment recommendations.
Make adequate number of calls per day to the assigned accounts to identify sales leads and promote dealership products and services, including parts, service and sales offerings.
Meet or exceed company targets for calls and sales quota.
The employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Provide demonstrations and machine walk around to customers at dealership.
Reporting: Maintain updated and accurate records of assigned customers and report all sales activity in CRM/Dynamics, including and not limited to calls, leads, quotes, and customer management.
Maintain an updated knowledge and understanding of manufacturer discounts and special dealer pricing programs
Focus on selling John Deere Compact Construction Equipment (CCE) full product line (Mini Excavators, Skid Steers, Compact Track Loaders, Compact Wheel loaders) and their attachments
Ensure that leads and quotes are followed up quickly (within 24 hours).
Complete evaluation of used equipment to determine trade-in value when requested.
All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
What you bring
excel
ms office
customer service
driver license
problem solving
degree
PC literate, proficient with MS Office, with an emphasis in Excel, Outlook and Dynamics required.
Customer Focus with strong ability to prioritize customer needs and expectations with an ability to provide and customer excellent service experience
Specific vision abilities required by this job include close vision, and color vision.
The employee is occasionally required to sit.
Must be able to self-manage/self-motivate with persuasive personally and negotiation skills.
Valid Driver’s License and maintain a clean driving record.
The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl.
Quick learner with the ability to think out of the box.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form with strong problem-solving skills.
Strong Communication Skills: Ability to communicate effectively with teammates and customers with persuasive personally and negotiation skills. Fluency in Spanish is preferred but not required.
Customer Service experience
Valid Drivers License
Bachelor’s degree or equivalent from four-year college or a minimum of 1 years related experience is preferred, but not a requirement.
The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Founded with a mission to provide high-quality heavy equipment for large-scale projects.
Known for offering a diverse range of machinery and equipment for construction, mining, and industrial sectors.
Has built a solid reputation as a trusted partner for infrastructure and transport projects.
Specializes in providing tailored solutions to meet the unique needs of heavy civil and industrial clients.
Collaborates with key players in various sectors, including government and large enterprises.
Offers innovative equipment options, ensuring maximum efficiency and productivity on job sites.
Continues to expand its footprint with a focus on meeting the evolving demands of the industry.
Culture + Values
28 Locations
Market Presence
Comprehensive support for customers across multiple regions, including sales of new & used equipment, parts, service, and rental.
Commitment to our customers and integrity in our actions are the basis of who we are.
Built on a legacy and foundation inherited from John Deere, emphasizing long-term, multi-decade partnerships.
Named to John Deere’s Onyx Circle (top-performing dealer award based on key performance metrics) reflecting a results-driven, customer-focused culture.
Environment + Sustainability
No publicly stated net‑zero target, environmental goals or metrics found on corporate website or LinkedIn.
No clear data‑driven information on emissions reduction, energy usage, renewable energy, waste management or sustainability programs.
Inclusion & Diversity
Lacks publicly available quantitative data on workforce diversity, gender splits, or DEI strategy.
No disclosed gender-related statistics or strategic DEI goals on website or LinkedIn.
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