Regional Property Manager

Description

• Ensure all re-certifications are current
• Approve community vendors
• Monitor community financials; review variance reports; review financials with Community Managers regularly
• Ensure Regional Maintenance program is executed throughout portfolio; work with Maintenance Director and Regional VP to improve Maintenance program and execution
• Ensure all NRP community procedures are being accomplished; monitor community performance at both the micro level (following procedures, practices) and macro level (occupancy, income, collections)
• Perform regular community inspections (physical, operational, file review)
• Manage portfolio resident selection criteria; monitor and make adjustments as necessary
• Effectively manage all communities to achieve financial and operational targets
• Qualify all units prior to the qualification deadline
• Deliver accurate and timely regional reports
• Achieve 96% occupancy and 96% portfolio rent collections with minimal approved write-offs
• Monitor employee performance; take action as necessary to improve portfolio or asset performance
• Coordinate, manage and monitor community audits by Syndicators, state agencies, etc.
• Participate in senior level management meetings as required; participate in regional team meetings as required
• Provide feedback on capital needs and other asset plan items; complete asset plan items as required
• Manage all community wage, salary, bonus, incentive and commission issues
• Seek to maximize income and minimize expenses; ensure Community Managers are actively operating communities at or above budgeted income and at or below budgeted expenses
• Act as portfolio representative to coordinate activities and resolve issues with portfolio Construction and Development representatives
• Represent portfolio in Apartment Association, to local PHA’s, state agencies, etc. as required
• Support Community Managers as necessary on resident issues, supportive services issues, vendor issues, compliance approvals and other operational duties
• Complete annual performance reviews and regularly communicate employee performance expectations and achievement
• Maintain aggressive staffing levels while achieving the financial goals for each community
• Manage portfolio vendors such as collections agencies, legal representation, etc.; monitor performance and make changes as appropriate
• Approve community purchase orders and expenditures
• Coordinate portfolio training, Marketing, Compliance, Accounting, IT and HR activities
• Ensure integrity of application and file approval process at communities
• Ensure every new employee completes the NET within 30 days of employment
• Prepare and deliver Regional Portfolio reports as required
• Coordinate pre-lease set up of new communities; hire and train staff
• Maximize credit delivery on new project lease ups; complete all lease-ups in 12 months or less
• Perform a thorough community inspection on each community at least twice per calendar year
• Work with Community Managers to prepare annual budgets and property plans
• Manage portfolio rents; propose adjustments as necessary
• Initiate new programs, procedures or practices in portfolio as directed
• Monitor portfolio collections and collection procedures; ensure all collections activities are accomplished
• Recruit, interview and hire community managers and maintenance managers; approve all community new hires; ensure new hire paperwork is processed and delivered to Human Resources
• Regularly meet with community staff and ensure that weekly community meetings are held

Requirements

Benefits

• Employee referral & recognition programs
• Medical/Dental/Vision/Life Insurance
• 11 Paid holidays
• Commission and bonus opportunities
• 401(k) Match
• Short & long term disability
• Paid vacation and sick leave
• Paid maternity & parental bonding leave
• Training, certification, & growth opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance