Server

Description

• Provide Service Recovery at all times regarding guest and co-worker interactions.
• Knows and is responsible for Engaging, Merchandising, Excellence & Proficiency, and Teamwork standards.
• Maintain side work duties throughout shift. Work clean.
• Will check out with manager before clocking out to ensure competition of daily job duties.
• Ensure food/beverages are served at the proper temperature with correct presentation.
• Ensure guest satisfaction throughout dining experience.
• Promote a positive and professional attitude to all internal and external guests.
• Responsible for delivering all food and beverage to personal section. Responsible for helping to deliver food and beverage to team member’s sections when possible.
• Water, clear, reset and otherwise maintain personal section. Assist other servers and mixologists with the same tasks when able.
• Maintain the highest in uniform and grooming standards by adhering to both company and departmental uniform standards.
• Complete all assigned closing duties as defined and/or when assigned by a manager.
• Follows Steps of Service and Timing Guidelines, maintain proper server etiquette, and always approach all guests with positive, courteous attitude as outlined in the service module.
• Complete all required set-up under the direction of the management team including, but not limited to, section and room detailing prior to opening.

Requirements

• Reliable in attendance and punctuality, uses proper time clock and sign in/out procedures.
• The ability to work well in a team-based environment and maintain a professional demeanor.
• Knowledge of Space Needle policies and procedures.
• Knowledge of Fire/Safety/Life procedures.
• In depth knowledge of the products and recipes that we serve including food, cocktails, spirits and wine.
• Must have a valid Washington State Class 12 or Class 13 Alcohol Service Permit, and a valid Washington State Food Handler’s Permit
• Exhibit complete knowledge of food and beverage offerings.
• Excellent grooming and communication skills necessary. Requires the ability to organize and prioritize multiple tasks.
• Must have extensive knowledge of food and beverage including wine and food pairing and suggestive selling techniques. Will be required to pass food and beverage questionnaires.
• Must have a minimum of three-year food serving experience in a high volume, full-service environment.
• Walking, standing, reaching, and lifting (30 to 50 lbs.) entire shift. Must be able to lift 35-50 lbs over one shoulder using large serving tray. Typical shift is approximately 8 hours.

Benefits

• Paid Vacation
• 35% discount for many purchases at the Space Needle
• Tuition reimbursement of 50%, up to $2500 / year
• Charitable Contributions / Matching Gift, up to $200 year
• Paid Holidays (5 per year)
• Pension and self funded 401k plan
• Paid sick leave
• $50 / month towards orca card or parking
• Medical, Dental, Vision, Life, Long Term Disability

Training + Development

Interview process

Visa Sponsorship

Security clearance