To search for various business opportunities to increase service revenue by means of generating enquiries for AMC, UPS accessories & batteries etc.
Providing recommendations about new features and product improvements required.
Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
To ensure the measuring instruments are calibrated and all items are available in the tool kit to use on field as and when required.
Assign calls to ASPs and closely working with to get task completion.
Delivering demonstrations to ensure that customers are educated on safe and effective equipment use
Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Providing high level of customer service in handling 3-phase UPS Break Down Maintenance, Preventive Maintenance & installation and commissioning.
Monitoring inventory and reordering materials when needed.
Monitoring equipment and machinery performance and developing preventative maintenance measures, establishing field test methods and monitoring the quality of those tests.
Conducting quality assurance and safety checks on all equipment
Promptly following up on service requests and providing customer feedback.
Promptly following up on service requests and providing customer feedback
Requirements
be/btech
technical diploma
electrical
team lead
problem solving
customer service
Bachelor of Engineering experience range required in between ( 7-8 Years) OR in case of Diploma experience range should be in between ( 9-10 Years )
Technical Diploma or BE or BTech
Ability to handle team of 2-3 contract engineers if required.
Electrical, Electronics knowledge is a must
Superb work ethic and growth mindset.
Ability to pick technical issues and provide quick resolution.
The ability to remain professional under pressure.
The ability to deal with multiple requests without being overwhelmed.
Excellent listening and customer service skills.
Ability to execute projects and related vendor coordination.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Over 100 years
Years in operation
The company has been operational for over a century, demonstrating its long-standing presence in the industry.
Over 175 countries
Countries Operated
Eaton operates its business across 175 countries, showcasing its global reach and influence.
global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power.
products and services span across industrial, commercial, residential, and infrastructure markets.
innovative solutions in energy storage, electrical distribution, and industrial automation.
instrumental in advancing technologies for utilities, transportation, and energy management.
recent standout projects include large-scale energy management systems for smart cities and utilities.
systems are crucial for sectors ranging from renewable energy to water resources management.
history of growth through acquisitions, continuously expanding global footprint and product offerings.
Culture + Values
Develop employees by helping them succeed not just at work, but in life as well
Delight customers by understanding their challenges and delivering real solutions proactively
Deliver for shareholders by doing what's right
Support communities by offering time and talent to meet social and economic needs
We are ethical
We are passionate
We are accountable
We are efficient
We are transparent
We learn
Doing Business Right reflects unwavering commitment to highest ethical practices and standards of behavior
Our brand promise: we make what matters work
Environment + Sustainability
31% GHG Reduction
Operational Emissions Reduced
The company has reduced its operational greenhouse gas emissions by 31% since 2018, amounting to 302,845 metric tons of CO2 equivalents.
Carbon Neutral by 2030
Commitment to Carbon Neutrality
The company aims to achieve carbon-neutral operations by 2030, focusing on reducing carbon emissions across all operational activities.
58M Metric Tons (Scope 3)
Scope 3 Emissions in 2023
In 2023, the company reported Scope 3 greenhouse gas emissions of 58,449,862 metric tons of CO2 equivalents, reflecting emissions from the entire value chain.
$3B Invested
Sustainable R&D Funding
The company has committed over $3 billion to research and development for sustainable solutions, highlighting its investment in eco-friendly innovations.
Aiming to reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 compared to 2018 levels.
Targeting a 15% reduction in Scope 3 emissions by 2030 from 2018 levels.
Achieving zero-waste-to-landfill certification for 79% of manufacturing sites, up from 75% in 2022, with a 2030 target of 100%.
Certifying 16% of manufacturing sites as zero-water-discharge, surpassing the 2030 target of 10% for water-stressed sites.
Independent verification of Scope 1 and Scope 2 GHG data with reasonable assurance and Scope 3 data with limited assurance.
Deploying clean-energy projects such as solar microgrids, PV installations, and carports, reducing over 20,000 metric tons of CO2 equivalents annually.
Inclusion & Diversity
28% Women
Representation in Salaried Roles
Women make up nearly 28% of salaried positions, striving toward a 2030 goal of 40%.
24% Minorities
U.S. Minority Representation
U.S. minorities comprise over 24% of salaried positions, aiming for 34% by 2030.
54% Leadership
Global Leadership Team Composition
Over half of the global leadership team are U.S. minorities.
2/3 Board
Board Member Diversity
Two-thirds of Board members identify as women or U.S. minorities.
10K Members
Inclusion Resource Groups
Eight Inclusion Eaton Resource Groups (iERGs) serve over 10,500 members globally.
100% Equality
Disability Equality Index
Received a perfect score of 100 on the Disability Equality Index for three consecutive years.
100% Equality
HRC Corporate Equality Index
Achieved a perfect score of 100% on the HRC Corporate Equality Index for eight consecutive years.
Company-wide pay equity assurance processes are in place for U.S. minority and global gender pay equity.
Eight Inclusion Eaton Resource Groups (iERGs) are present in 60 countries.
Awarded as one of the Best Companies for Women in India by Avtar & Seramount.
Received multiple global inclusion awards for commitment to diversity and inclusion.