Assistant Director, Operations

Description

• Become comfortable with the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment
• May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials
• Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs
• Oversees contractors performing capital work
• Resolve tenant lease and non-lease concerns related to facility operations
• Assists in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget
• Supports preparation for emergency and disaster response
• Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria
• Develop staff members by enhancing their roles and broadening their experiences.
• Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations
• Conducts daily walk-through’s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections
• Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD
• Partners with the Operations Director to manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget
• Assists with the development of a 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans
• Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy
• Interacts with Portfolio Director of Operations and Energy Services
• Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs
• Complete performance reviews with thorough and objective feedback
• Works with security and local officials to plan and oversee a fire safety program.
• Manage operations purchasing program and asset inventory
• Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets.
• Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
• Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives
• Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation
• Reads and interprets paper- or computer-based engineering drawings and schematic diagrams
• Ensures property safety systems are up to code, maintained and inspected
• Monitors cleaning services provided through contracts that require rigorous oversight.

Requirements

• Ability to lift and carry up to 50 pounds
• Valid Driver’s License
• Minimum three years of experience in facility/maintenance operations
• Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property
• Ability to communicate effectively both orally and in writing
• Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner
• Ability to read and understand blue prints, CAD drawings and other schematics
• Bachelor’s degree in related field

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance