Rental Coordinator- Wagner Rents

Description

• Uses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers
• Assists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleet
• Inputs lost-sales rental data into the computer
• Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet
• Assists customers in locating and choosing the correct machine for their job and application
• Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner
• Assists the customer in financial, service, and rental issues relating to invoicing or account information
• Handles overdue rental contracts and expired reservations, and ensures that all contracts are current and signed
• Completes rental transactions through direct contact with customers
• Quotes rates and assists customers in making decisions on best equipment option
• Performs all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoices
• Receives and reviews shipping and receiving documents from the branches for accuracy and completeness
• Coordinates shipping and receiving of the machines with the yard personnel

Requirements

• Math Skills
• Thoroughly understands the rental process as to which inventory should be rented
• Organizational Skills
• Reading/Writing Skills
• Product Knowledge
• Reasoning Skills
• Basic knowledge of Microsoft Word and Excel
• Medium work that includes lifting and/or moving objects up to 32 pounds or more
• 1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities
• Telephone Skills
• 1-3 years administrative/clerical experience
• Understands and applies the applicable taxes to invoices
• Safety Knowledge
• Ability to ascend/descend ladders, stairs, etc.
• High School Diploma or GED
• Communication Skills
• 1-3 years customer service experience
• College Degree Preferred
• Courses in computers, business, and office administration preferred

Benefits

• Employee Assistance Program (EAP)
• Tuition Reimbursement
• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans
• Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance