Concierge

Description

• Assist with producing minutes for Committee and Board Meetings.
• Assist in planning events by acquiring entertainment, caterers, decorations, and other necessary requirements.
• Proactively develop and propose solutions to problems and anticipate the needs of members.
• Establish relationships with local merchants and service providers.
• Provide directions, restaurant suggestions, and arrange special requests for residents.
• Interact with local organizations to network and promote the community.
• Greet guests in a friendly and courteous manner.
• Ensure all events are within the approved budget and meet property standards.
• Maintain a reservation calendar and registration list for all activities, classes, and events.
• The employee is required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 30 pounds.
• The environment will be busy and loud during events, requiring the use of standard office equipment.
• Coordinate and track important dates and meetings.
• Schedule and organize complex activities such as meetings, special events, and property lifestyle programs.
• Conduct all concierge services with integrity and professionalism.
• Create and coordinate monthly newsletters and update website information.
• Build a high level of involvement by residents in all activities and special events.

Requirements

• Bachelor’s degree preferred.
• Problem Solving/Analysis, Leadership, and Teamwork Orientation.
• Ability to multi-task, set, and manage priorities.
• Minimal local travel is required for purchasing or renting equipment and attending meetings or training sessions.
• Minimum 3 years of experience in a related position, including 1 year in a social or recreational program.
• Must have manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions.
• Knowledgeable with computer software programs, including MS Office Suite.
• Be available to residents to answer questions, consider new ideas, and respond to social activity needs.
• Creative, caring, and able to work under high-pressure situations.
• Bilingual in Spanish may be required in some communities.
• Strong interpersonal, customer service, planning, and organizational skills.
• Communication Proficiency, both oral and written.

Benefits

• This position operates in a luxury, high-end residential community, both indoors and outdoors.
• This is a full-time, non-exempt position with a flexible schedule, including early mornings, late nights, and weekends.

Training + Development

Interview process

Visa Sponsorship

Security clearance