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Parts Counter Rep 1
Weisiger Group
Front‑line parts counter rep handling customer service, parts procurement & invoicing.
13d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Asheville, NC
Onsite
Company Size
2,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Power Generation
Material Handling
Truck Engines
Electrical Contractors
Facilities
Venues
General Contractors
Role
What you would be doing
parts procurement
hydraulic assembly
onsite support
parts lookup
customer service
cash handling
- Help resolve any customer issues or concerns.
- Maintain all action pending reports and outstanding backorders.
- Working onsite with a customer to expediate Caterpillar and other OEM orders as needed
- Look up parts via supplied computer programs.
- Support the parts procurement, stocking and delivery needs of the Service Departments
- Greet all customers in the showroom and answer phones in a timely fashion.
- Take ownership of situations, do not pass customer to other employees
- Assist the Service Department in identifying, acquiring, and invoicing all parts to work orders.
- Handle cash payments and returns per cash policies.
- Assemble hydraulic hoses
- Perform general housekeeping duties as assigned.
- Promote safety through own work habits.
What you bring
parts sourcing
oem parts
high school
3-5 years
warehouse duties
osha reporting
- Answer telephone with politeness
- As noticed, this individual needs to report to supervisor any conditions that do not meet OSHA standards.
- Neatness in dress is mandatory
- Must be familiar with identifying and sourcing parts on a daily basis
- High school degree or equivalent
- Ability to assist service shop with replacement parts that are comparable to OEM supplied components
- 3-5 years of experience in a parts environment
- Be able and willing to perform any warehouse duties as required.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded in 1926
Year Established
The company was established in 1926, marking the start of its legacy as a family business.
Multiple Awards
Awards Earned
Recognized for excellence multiple times, including US Best Managed Company Gold Standard awards.
- A fourth‑generation family business that has evolved from a local tractor dealer to a multi‑brand equipment powerhouse.
- Headquartered in Charlotte, NC, it operates Carolina Cat, LiftOne, SITECH Horizon, Prime Source, Hydraulics Express, Power Products & Solutions, and BlueSkye Automation.
- Provides equipment and support for construction, electric power, and warehouse industries across five Southeastern states.
- Typical projects include supplying and servicing Caterpillar machinery, generators, forklifts, warehouse systems, and automation solutions.
- Specialises in construction equipment, power systems, and material handling with deep technical training programs and dealership partnerships.
- Maintains a tight-knit ‘family’ culture while balancing high performance across diverse sectors.
- We create value for our clients by helping them navigate complex environments with innovation and strategy.
- We collaborate with our clients and partners to deliver exceptional results.
- We are a results-driven company, committed to quality and excellence in every project we undertake.
- We prioritize integrity, transparency, and open communication in all of our interactions.
2030
Net-zero Emissions Target
Commitment to achieve net-zero emissions by the specified year.
- They continuously assess their carbon footprint and work to reduce emissions through sustainable practices.
- They aim to drive innovation in sustainable solutions across all of their projects.
- They integrate sustainable design and technology to optimize energy efficiency and reduce environmental impact.
- We are committed to creating an inclusive and diverse work environment.
- Our recruitment process prioritizes diverse perspectives and experiences.
- We strive to ensure equal opportunities for all employees, regardless of background or gender.
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