Branch Manager

Description

• Assist Credit with overdue accounts receivable
• Manage post-delivery customer audit programs to improve business processes
• Establish and maintain effective working relationships across all levels of the organization
• Ensure accurate input and confirmation of sales orders, customer information, and related reports
• Maintain relationships with customers and understand their needs to drive maximum profit performance
• Maintain overall responsibility for yard safety, cleanliness, and injury or accident prevention
• Ensure yard staffing and equipment meet delivery needs
• Order board and materials within general company purchasing guidelines
• Ensure equipment is maintained to company operating standards
• Assist the sales team with developing new customers and follow up on sales leads
• Oversee inter-office procedures
• Meet profit goals for the yard
• Maximize opportunities for improving net profit and develop ways to correct negative trends
• Set pricing and determine appropriate pricing for the yard
• Oversee customer satisfaction and order accuracy programs
• Schedule trucks and team members appropriately
• Enforce safety programs and procedures
• Champion an inclusive working environment by empowering others and valuing diverse backgrounds and experiences
• Resolve customer complaints regarding service delivery and product quality
• Maintain proper maintenance and equipment protection programs
• Understand and plan for equipment depreciation
• Investigate all accidents and injuries thoroughly
• Maintain inventory levels and records in the yard
• Approve all credit memos and return authorizations
• Establish and maintain overall operational and delivery strategies
• Manage variable expenses within budgeted targets

Requirements

• Ability to self-manage, show initiative, be proactive, and drive results
• Ability to multitask
• Ability to communicate effectively with team members and management
• Demonstrated knowledge of overall distribution business
• Demonstrated knowledge of managing a profit-making operation by setting and meeting goals
• Ability to operate basic office machinery
• Frequent movement within the office and warehouse
• Communicate professionally, both verbally and in writing, with coworkers and customers
• Ability to remain in a stationary position approximately 50% of the time
• Ability to problem-solve and prioritize tasks
• Ability to receive and analyze information
• Ability to lead, execute, and/or delegate as needed while collaborating with others
• Constant work in office and warehouse environments
• Demonstrated ability to work independently and collaboratively within a team
• Ability to communicate solutions quickly when problems occur
• Minimum of five years of related work experience
• Ability to manage stress related to deadlines and ongoing projects
• Ability to demonstrate sound judgment and initiative
• Strong Microsoft Office skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance