Assistant Manager, Administration and Customer Relationship

Description

• Coordinate purchase orders, price negotiations, vendor follow-ups, and invoice tracking.
• Maintain inventory stock to ensure that supplies and equipment are available in an adequate amount.
• Developing/reviewing/improving SOPs /processes/programs.
• Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when.
• Prepare commercial reports, MIS, and assist in budgeting and forecasting activities.
• Support procurement and logistics teams in vendor evaluation and cost optimization.
• Establishing and implementing operational standards and procedures for the departments supervised.
• Performing tasks, such as estimating costs and preparing/managing budgets.
• Managing vendor personnel for assigned units (vendor contracts, compliance, attendance, etc).
• Maintaining required records of budget and other information.
• Supporting employee relations’ issues & statutory compliances.
• Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner.
• Monitor credit limits, outstanding payments, and coordinate with clients/vendors for settlements.
• Liaise with the finance team to ensure timely billing, payments, and reconciliation of accounts.
• Maintain records of sales orders, delivery challans, and inventory coordination (if applicable).
• Managing cleaning services, focusing on common areas; using knowledge of the methods and practices in janitorial operations, including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards.
• Managing indoor plants.
• Assist in preparing quotations, tenders, and contract documents.
• Briefing and debriefing all staff regarding their duties, designated areas of work and special instructions, if any, during the start and end of shift.
• Taking daily rounds of the premises to identify various cleaning needs in the designated areas and ensuring the same is rectified with support from other team members.
• Responsible for maintaining discipline at the site with proper attire and etiquette among the staff, supervised
• Creating work plans/schedules, inspecting, and assigning cleaning/maintenance work to subordinate teams.
• Order new equipment, supplies, or furnishings as and when required.
• Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats.
• Ensuring that employees’ growth is achieved by engaging them in periodic training and skill enhancement is conducted.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational, time management, and multitasking abilities.
• 3–5 years of experience in administration and/or commercial roles.
• Attention to detail and ability to handle confidential information responsibly.
• Bachelor’s degree, preferably in Business Administration, Commerce, or a related field (MBA will have added considerations).
• Sound understanding of commercial documentation and business processes.
• Proficiency in MS Office (Word, Excel, PowerPoint) and ERP systems (e.g., SAP, Tally, or similar) is a must.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance