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Laboratory Commercial Development Manager
South East Water Uk
Lead commercial development for lab services, managing contracts and growing revenue.
5d ago
£50,000 - £60,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Farnborough, England, United Kingdom
Hybrid
Company Size
1,100 Employees
Service Specialisms
Water Supply
Water Treatment
Sustainability
Customer Service
Network Operations
Sector Specialisms
Water
Utilities
Environment
Infrastructure
Leakage Detection and Management
Water Quality Testing
Microbiology
Inorganic Chemistry
Role
What you would be doing
lab leadership
contract implementation
budget management
opportunity identification
commercial management
- Represent South East Water as a leader in laboratory analysis at relevant industry events and forums.
- Work with our lab teams to successfully implement new commercial contracts.
- Manage a commercial budget and ensure it aligns with business goals.
- Identify and explore new commercial opportunities, and develop proposals for potential new work.
- Manage existing commercial contracts and income streams, making sure we hit our income, profitability, and service level targets.
What you bring
science degree
budgeting
water industry
account management
sales
communication
- Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.
- The ability to confidently chase up results and challenge processes when needed.
- It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
- Budgetary experience.
- A degree in a science-related field.
- Excellent communication skills and the ability to build strong working relationships with people from all backgrounds.
- Experience working in the water industry or with a UKAS-accredited lab.
- Experience in a similar role with at least 5 years of experience in account management.
- A proven track record in sales and account management.
- Health cash plan.
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Life assurance.
- Cycle to work scheme.
- Paid volunteering days.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pass background, identity, and employment referencing checks.
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Company
Overview
520 million litres
Daily water delivery
The company supplies over 520 million litres of treated and tested drinking water each day.
£433–489 million
Infrastructure investment
The company is investing £433–489 million between 2020 and 2025 to upgrade treatment works and expand networks.
500,000 tests
Annual quality checks
A 24/7 laboratory in Farnborough conducts over 500,000 quality tests annually to ensure water safety.
£200 million boost
Funding injection
The company received a £200 million funding boost in June 2025 to support its operations and growth.
- Founded in 1992 and restructured by merger in 2007, it has grown into a major regional water supplier.
- Draws from aquifers, rivers and reservoirs, treating at some 83 works before distribution.
- Project pipeline includes new reservoir at Broad Oak (operational by 2033), treatment works upgrades in Maidenhead and Maidstone.
- Focuses on network resilience—leak detection teams, smart meters, and buffer storage tanks to reduce interruptions.
- Environmental engagement includes working with farmers, monitoring SSSIs, and using dogs to protect wildlife during works.
- Privately owned under a mix of pension and trust entities.
- Notably endured a significant regulator investigation after households experienced supply failures and hosepipe bans.
- Employees are actively encouraged to become guardians of the environment—‘every action counts’ underpins all operational performance
- Commitment to health, safety and wellbeing: ‘We are compliant with health and safety regulations’ and ‘Ensure fair pay, reward and recognition for all our employees’
- Transparency of reporting and trusted corporate governance embedded in operations
- Emphasis on collaboration and partnerships: working with customers, communities, supply chain and academic/science organisations to deliver shared solutions
- Innovation-led mindset: integrates internal and external collaboration via Ofwat Innovation Fund to tackle sector-wide challenges
38% reduction
COâ‚‚ Emissions
Achieved a 38% reduction in carbon emissions between 2015 and 2020.
98% Emissions Target
Operational Emissions
Targeting a 98% reduction in operational emissions by 2030, compared to 2018/19 levels.
12,637 Trees
Tree Planting
Planted 12,637 trees in one year, exceeding the annual target by 56%.
4% Fleet Electric
Electric Vehicles
4% of a 400-strong fleet consists of electric vehicles, with plans to expand via salary-sacrifice schemes.
- Published routemap in July 2021 detailing measures: energy efficiency, renewables, nature-based solutions, direct emissions reduction, and green energy procurement.
- Solar PV on ~20 sites planned, with battery storage pilots to support resilience and renewables.
- 25-Year Environment Plan (H25) focuses on safe water, climate change adaptation, sustainability of natural environment, and partnership working.
- Operational performance metrics: zero water deficit; zero breaches of abstraction/discharge consents; 1 pollution incident (2018/19); carbon emissions per customer at 36.3 kg COâ‚‚e/year in 2018/19.
- Member of UN‑backed ‘Race to Zero’ campaign—no DEI goals evident on public site
- No explicit DEI strategy, targets or gender breakdown publicly disclosed via website or LinkedIn
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