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Loan Servicing Associate
Renovo Financial
Loan Servicing Associate responsible for managing transactions and coordinating with other departments throughout the life of a loan post-closing.
20d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Chicago, IL
Hybrid
Company Size
50 Employees
Service Specialisms
Real Estate Investment Loans
Rehab Loans
Rental Term Loans
New Construction Loans
Multi‑Family Loans
Local Market Knowledge
Sector Specialisms
Residential
Commercial
Role
What you would be doing
loan servicing
collateral management
payment processing
escrow management
default interest
customer support
- Receive mail related to loan servicing
- Intake collateral from newly closed loans
- Coordinate with accounting team for balancediscrepancies
- Take calls from title companies and customers
- Manage maturity defaultinterest tracking and enter defaultinterest charges
- Process monthly payments and statements
- Manage customer service inquiries as needed
- Draft payoff statements while accounting for any fees, holdbacks, or special conditions
- Manage daily draw disbursements
- Make payment entriesfor loans with interest reserves
- Manage daily tasks and prioritize workload independently
- Input and maintain loan terms and escrow accounts
- Draft loan modifications, extensions, and releases
What you bring
salesforce
microsoft office
problem solving
multi-tasking
interfacing
real estate
- Experience with Salesforce is a plus
- Experience with real estate a plus but not required
- Preference of someone in the Chicagoland area as this is a hybrid work from home – in-office position.
- Ability to multi-task while maintaining high attention to detail
- Ability to interface with all levels of the organization from loan closers to senior management
- Strong problem-solving and critical thinking skills
- Previous experience in loan servicingis a plus but not required
- Proficiency in Microsoft Office is required
Renovo offers a 401k plan with employer matching, paid time off, observance of company paid holidays, medical, dental, vision benefits for employees and their dependents, maternity benefits and more.
- On-board newly closed loans
- Determined: You stay on courseeven during difficultassignments and you crave opportunity for advancement
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- 'as part of the onboarding process, background checks will be conducted'
Company
Overview
- Founded with a mission to offer customized financing solutions to real estate investors and developers.
- Specializes in funding for residential and commercial property renovations, developments, and projects.
- Offers flexible loan structures tailored to the unique needs of the real estate sector.
- Provides financial options to help investors maximize returns and streamline property transactions.
- Possesses expertise in real estate lending, making it a trusted partner for large-scale renovation projects.
- Focuses on providing quick access to capital for time-sensitive property opportunities.
- Known for a transparent, hands-on approach in guiding clients through the financial process.
- Works with both seasoned developers and those new to the real estate market.
12 Weeks Leave
Maternity & Parental Support
Generous parental leave policy encourages work-life balance with 12 weeks off for new mothers, including a return-to-work program.
10% Pay Gap
Equal Pay Initiative
The company maintains a low gender pay gap, with a documented equal pay policy to ensure fairness across all roles.
10 Years Service
Long-Term Incentive
After 10 years of service, employees are rewarded with a sabbatical, recognizing their dedication and contributions.
- Values drive the heartbeat of our company. We have four success pillars that foster a fruitful, empathetic, and inclusive work environment.
- Collaboration: The best outcomes are achieved when we work together—between team members, across departments, or with our clients.
- Open door policy with transparent communication and team-based strategic planning.
- Flexible work schedule with hybrid/remote options, onsite gym, catered lunches and company-sponsored outings and happy hours.
- Performance culture: 401(k) matching, performance bonuses, documented equal pay policy.
2030
Net Zero Target
The company aims to achieve net-zero operational GHG emissions by 2030.
10 million tons CO₂
Cumulative CO₂ Reduction
A commitment to reducing cumulative CO₂ emissions through renewable power plant development by 2030.
- Expanded decarbonization products & services, risk-sector phase-out strategies, enhanced portfolio GHG emissions analysis & targeting.
- Engagement strategy with customers, regulators, investors and NGOs to support decarbonization transition and sustainable finance.
10% Pay Gap
Gender Pay Equity
The company ensures a minimal mean gender pay gap, promoting pay equity.
4.5 Rating
Glassdoor Diversity Score
An impressive diversity and inclusion score according to Glassdoor.
4.5/5 Reviews
Diversity Sentiment
Reviews highlight strong commitment to diversity.
4.4/5 Culture
Employee Culture Feedback
Employee sentiment reflects positive company culture.
- Hiring practices that promote gender diversity and a highly diverse management team.
- Benefits include parental leave (maternity/paternity), flexible schedule, and commuter/dependent-care support.
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