Maintains invoicing sales, accepting payment, and processing credit cards while securing accurate transactions.
Enters inventory data into computer using various data entry devices and keeps data organized so that it is easily accessible at any time.
Performs work on weekends and evenings, including store opening/closing duties as needed to meet applicable deadlines.
Performs daily operational tasks, keeping retail space and battery charging stations clean and organized.
Greets and assists customers by telephone or in store to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints in a professional manner.
Follow all safety guidelines, complete safety training, and utilize Personal Protective Equipment (PPE).
Follow security procedures when entering and exiting the building for the safety of themselves and others.
Recommends improvements in product placement, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Delivers local commercial account orders (batteries, accessories, etc.) as needed, following all state traffic laws.
Ensures all inventory counts, stock adjustments, and store-to-store transfers are processed in a timely manner.
Processes exchanges, returns, warranties, and core transactions in accordance with company policy.
Installs vehicle batteries in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications, and performs other in-store services for customers.
Maintain a clean store and professional appearance.
Requirements
retail experience
driving experience
microsoft office
salesforce
high school
communication
1+ year of retail customer service experience, preferably in automotive parts.
Ability to work collaboratively with other departments toward the greater good of the organization.
A score card that reflects performance in areas such as daily sales, customer satisfaction, and issue resolution.
Must be 18 years of age or older.
Ability to adapt to a fast-changing environment.
Must have attention to detail with an eye for accuracy.
High School diploma or GED required.
Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
Reliable attendance and punctuality.
Ability to work a variety of shifts.
3+ years of driving experience.
Proficiency in Microsoft Office Suite, Salesforce, or Counterpoint preferred.
Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
Capable of organizing his/her own work and work independently, with limited supervision.
Strong communication, problem solving, and analytical skills.
Able to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
Must pass a background check and drug screen and have a valid state driver’s license.
Driving record that meets the company mandated driving eligibility requirements.
Benefits
Medical and dependent care Flexible Spending Accounts (FSA) available.
Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
We offer employee paid accident, critical illness, and hospital indemnity insurance.
Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
Training and mentoring – Learn from our experts in the industry.
8 paid holidays.
We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
Advancement opportunities.
Employee paid dental and vision insurance that starts on day one.
Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
Company 401K plan with 100% match on the first 4% of employee contributions.
Three medical plan options with employer premium contribution that start on day one.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass a background check and drug screen
Company
Overview
Three minutes
Quick Battery Swap
Pioneered an automated system to swap forklift batteries in just three minutes, transforming material-handling efficiency.
Mid-2023
Financial Transition
Transitioned from OnPoint Group to Mitsubishi Heavy Industries, enhancing financial stability and operational reach.
A national leader in distributed power services with a legacy spanning two decades
Maintains forklift batteries, backup generators, UPS units, and energy storage systems coast-to-coast
Offers flagship solutions like GuaranteedPOWER® contracts and the automated PowerHIVE™ system
Expanded into data centers, utilities, and telecom through strategic acquisitions (CPS, Mesa, etc.)
Delivers critical infrastructure projects including battery energy storage, microgrids, and forklift programs for logistics and manufacturing facilities
Culture + Values
250+ Facilities
Diverse Service Network
Operates globally to provide tailored solutions for facilities of various sizes and needs.
A Triple-_BOTTOM‑LINE, Human Approach: Everything we do for customers focuses on the planet, people, and profits.
Nationwide, brand‑independent service teams with a focus on expert technician reliability and knowledge.
Data‑driven operations: Combines cost, telematics, equipment, and power data to make informed decisions as a core capability.
Emphasis on long‑term partnership: Conducts in‑depth operational assessments to deliver engineered uptime and ROI cost justification.
Environment + Sustainability
40% Energy Savings
Microgrid Project Savings
A 5 MW microgrid project combines multiple energy sources, achieving significant cost savings and supporting net-zero goals.
Committed to distributed energy solutions including battery energy storage systems (BESS), microgrids, and grid-tied backup power.
Designed microgrids to integrate solar, cogeneration, and lithium-ion storage to drive energy efficiency and resilience.
Triple-bottom-line focus yields measurable greenhouse gas emissions reductions, electricity/water savings, and maintenance cost reductions.
Long-term operational support: full lifecycle services from engineering to maintenance to ensure sustained sustainability performance.
Inclusion & Diversity
No DEI strategy, goals or gender‑related data publicly disclosed.