Oversee the lease renewal program and documentation process.
Manage and oversee move-outs, security deposits, refunds, and reimbursements in a timely manner.
Assist Community Manager in generating and balancing month-end reports (i.e. rent roll report, security deposit report, and lease expiration report).
Maintain controls over accounts receivables by applying payments to resident ledgers, scanning collection notices, creating and delivering non-sufficient funds notification letters, and updating lease information.
Build and maintain positive relationships with residents by addressing inquiries, concerns and requests in a timely manner. Engage residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
Ensure that all rents are collected in a timely manner and manage the demand processes in accordance with local law, including the eviction process when necessary.
Requirements
accounting
customer service
high school
prioritization
teamwork
Basic understanding of accounting principles
Excellent customer service skills
High school diploma or equivalent
Ability to prioritize multiple tasks efficiently
Ability to work well with others in a team environment
Benefits
Industry leading 12 weeks paid parental leave
401K + match
A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
Competitive hourly compensation, leasing bonuses, and incentive program participation
Generous paid time off, volunteer time off, and paid holidays
Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$10B
Assets Managed
A testimony to the company's extensive portfolio in U.S. real estate.
$1B
AUM Milestone 2002
Achieved a key growth marker in assets under management.
25 Years
Founded 1995
Celebrated a quarter-century of successful operations in 2020.
Headquartered in Chicago, it operates a vertically integrated platform encompassing acquisitions, property management, and in-house construction.
Renowned for employing value-add strategies, managing portfolios across multifamily, hospitality, and senior living sectors.
Projects include lease-ups, garden and high-rise apartments, mixed-use residences, conversions, and ground-up developments.
Innovative Resitality® model merges hotel-style hospitality with residential living for enhanced satisfaction.
Leadership comprises experts in capital markets, design/construction, and operations, with extensive industry experience.
Notable landmark transactions include Chicago’s Presidential Towers and collaborations with leading hospitality firms.
In-house team efficiently manages budgets, construction, and compliance, ensuring optimal project outcomes.
Culture + Values
Integrity – We believe that doing the right thing always comes first.
Collaboration – We are stronger when we work together to achieve success.
Excellence – We strive to exceed expectations in everything we do.
Innovation – We embrace change and encourage new ideas to improve and grow.
Accountability – We take responsibility for our actions and outcomes.
Respect – We value and respect each other’s contributions and perspectives.
Environment + Sustainability
2050
Net Zero Target
The target year for achieving net-zero emissions across operations.
Committed to environmental sustainability across operations.
Focus on improving energy efficiency and reducing carbon footprint.
Utilization of renewable energy sources in operations.
Implementation of green building standards and sustainability certifications.
Ongoing monitoring and reporting of environmental impacts for transparency.
Inclusion & Diversity
45% workforce
Female Representation
The company achieves gender balance with nearly half of its employees being female.
Dedicated to fostering a diverse and inclusive workplace.
Promotes equal opportunities in recruitment, retention, and advancement.
Initiatives to support balanced gender representation across leadership roles.
Annual diversity audits to measure progress and guide future actions.