Delivering innovative solutions in infrastructure, energy, and water projects across the UK.
Support community relations, admin and stakeholder engagement for water infrastructure project
12 days ago ago
Entry-level
Full Time
Durham, England, United Kingdom
Onsite
Company Size
4,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Technical Services
Sector Specialisms
Transport
Water
Energy
Defence
Road
Rail
Integrated Transport
Nuclear
Role
Description
fundraising
social value
stakeholder engagement
newsletter
community outreach
reporting
Attend and promote fundraising opportunities in the local community
Providing assistance in the producing written communications and face to face communications
Providing support for the team in submitting social value data for bid submissions and awards
Supporting the team with building community relationships
Attending community events, exhibitions, project open days
Undertaking the day to day administrative roles which will include responding to email queries, gathering information from team members, presenting information in a report,
Building and maintaining positive working relationships
Helping with value adding community outreach opportunities
Advocacy: Supports internal Community Relations forums.
Undertaking the day to day administrative roles involved in engaging with stakeholders, residents, community groups
Creating monthly newsletters
Supporting the team with responses to complaints and enquiries
Reporting Social Value data
Helping to establish contact with key stakeholders
Requirements
gcses
microsoft office
problem solving
stakeholder management
risk management
teamwork
Five GCSEs, grade A*- C or certified equivalent, including maths and English language
Social Value: Can identify basic social value outcomes. Vs inputs.
Contractual compliance: Awareness of legislator or contractual requirements to meet service level agreements (SLA’s).
Using a computer and Microsoft software
Communicating clearly, both written and verbally
Problem solving
Works well within a team, but equally on your own
Advocacy: Ability to demonstrate the value of good community relations.
Getting it right the first time, with good attention to detail
Risk management: Awareness of potential risks and consequences to cost or reputation.
Presentation skills: Supports colleagues to present at internal and external community events.
Someone who is creative, with a keen interest in the latest technology
Please note that if you are invited to interview, we will require you to produce your passport and/or right to work documentation.
Stakeholder Management: Able to listen to stakeholders needs/ concerns and demonstrate empathy.
An organised individual that can work well to deadlines
Management of Complaints & Enquiries: Understands the importance of creating records that are compliant with data protection legislation.
Engagement delivery: Ability to prepare engagement plans with little support.
Written Communication: Awareness of, and compliance with sensitivities/ restrictions on sharing project / company information via social media.
Engagement delivery: Understands the relevance of the project programme and the need to plan external communication.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1865
Year Established
Established in 1865, the company has over 150 years of experience in engineering and construction.
A leader in providing innovative solutions, specializing in complex, large-scale projects across the UK.
Their expertise spans infrastructure, energy, water, and other high-impact sectors.
Deep history in delivering projects for government, private, and public sector clients.
Recent notable projects include major works in energy, water, and transport sectors, including upgrades to critical infrastructure.
Known for integrating cutting-edge technology to enhance project delivery and safety outcomes.
Services extend from consultancy and design to construction and asset management.
Deeply involved in shaping the UK’s energy transition, particularly in sustainable power generation.
Culture + Values
5% reduced incidents
Safety improvement
Achieved a 5% reduction in workplace incidents over the past three years through comprehensive safety training and equipment upgrades.
100% renewable energy
Energy commitment
Committed to sourcing 100% of our electricity from renewable energy sources by 2025.
95% satisfaction rate
Customer loyalty
Achieved a 95% customer satisfaction rate by consistently meeting and exceeding customer expectations.
50% engagement increase
Employee wellness
Increased employee engagement by 50% through initiatives focused on mental and physical wellbeing.
Integrity – doing the right things in the right way
Customer focus – striving for excellence through understanding, anticipating and meeting customer needs
Be collaborative – teamwork through being connective and inclusive
Be curious – being innovative, agile and constantly learning
Be caring – being empathetic and considerate in what we do
Be courageous – being bold and committed to being better
Environment + Sustainability
38% Scope 1 Emissions
Carbon Reduction Target
Achieved a significant reduction in operational emissions compared to baseline.
80% HVO Fuel Mix
Sustainable Fuel Adoption
Increased the proportion of hydrotreated vegetable oil in the fuel mix.
10% Emission Intensity
Carbon Efficiency Improvement
Reduced emission intensity per revenue unit compared to baseline.
100% Renewable Electricity
Clean Energy Transition
All office energy consumption sourced from renewable tariff-backed providers.
Commitment to deliver low-carbon whole-life solutions to every client by 2023 and to be net zero by 2035
Net zero target for operational and supply-chain emissions (Scope 1, 2 by 2035; Scope 3 by 2045)
Emission intensity (tCO₂e/£M revenue) reduced by 10% compared to baseline
Introduction of a Low Carbon Materials mandate for concrete, cement and asphalt
October 2024 Board-approved climate transition plan with accelerated decarbonisation targets
Carbon reduction tool deployed in 2024 for enhanced Scope 1, 2 and supply-chain emissions tracking
PAS 2080:2023 verification for carbon management in infrastructure achieved Q4 2024
Company awarded London Stock Exchange Green Economy Mark in 2024
Inclusion & Diversity
75% Participation
Best Companies Accreditation 2024
Achieved 'A Very Good Company to Work for' Best Companies one-star accreditation with 75% employee participation.
26 Weeks Leave
Enhanced Parental Leave Policy
Improved maternity and adoption leave to 26 weeks full pay, paternity leave to 8 weeks full pay, and introduced 5 days paid carers' leave.
46/50 Score
Considerate Constructors Scheme
Achieved an average score of 46/50 in Considerate Constructor Scheme contracts, exceeding the industry average of 41.
41% Spend
SME Contract Spend
41% of total contract spend (£650m) went to SMEs in 2024, exceeding the UK Government's 33% target.
Achieved Disability Confident Level 3 and Disability Confident Leader status in 2024
Workforce of ~14,500 people across 170+ sites, with over 30 million hours worked in FY 2024
Since 2016, engagement increased and incidents halved, reflecting safer and more engaged workforce