Senior Manager, Field Analysis & Operations at Tundra Technical Solutions in Cambridge, MA | Kablio

Role

Description

project planning

veeva integration

data triage

analytics

vendor management

field enablement

The Senior Manager, Field Analysis & Operations (Contract) will be a core member of the Commercial Operations team, reporting to senior commercial leadership. This role supports analysis, deployment, and enablement across four non-sales commercial field teams. The individual will lead and contribute to sub-national analytics, act as a key liaison between field teams and headquarters, and partner with leadership to drive business growth and support patient needs.

Develop and manage project plans across key operational activities, including metrics and analytics, targeting (static and dynamic), customer and team alignments, Veeva strategy, and other operational initiatives (e.g., car program, RxVantage)
Collaborate with IT/IS teams on Veeva integrations and other system interfaces to ensure seamless data flow
Serve as the initial point of contact for field team data inquiries, conducting triage analysis and escalating as needed
Lead the internal customer and field excellence planning process, partnering closely with field and functional leaders to assess and enhance field capabilities across deployment and enablement channels
Manage projects and deliverables with external vendors as required
Partner with field and commercial operations leadership to prioritize, plan, and execute sub-national analytics supporting business planning, quarterly business reviews, and operational reporting
Identify trends and insights from analytics efforts and translate them into high-impact initiatives in collaboration with cross-functional partners such as training and marketing

Requirements

excel

tableau

veeva crm

iqvia

consulting

customer focus

Location: HQ-based preferred (hybrid/onsite as applicable)

HQ-based commercial experience strongly preferred
Experience with third-party syndicated data sources (e.g., IQVIA, Symphony, Komodo) and/or specialty pharmacy, distributor, copay, or lab data
Oncology or rare disease experience
Ability to manage multiple priorities in a fast-paced, dynamic environment
Proficiency with Microsoft Office, particularly Excel (reporting/modeling) and PowerPoint
7+ years of life sciences consulting experience focused on commercial strategy and implementation
5–7 years of commercial pharmaceutical or biotech experience, with 2–4 years in commercial operations, training, or marketing
Experience with BI tools such as Tableau
Ability to influence outcomes and lead initiatives without direct authority
Clear, open, and effective communicator with a strong customer-focused mindset
Experience working with Veeva CRM
Experience managing cross-functional projects in a matrixed environment
Strong analytical, problem-solving, and organizational skills with high attention to detail

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$75M Revenue

Annual Revenue

Reflects consistent expansion across North America, Europe, and Asia.

Double-Digit Growth

Revenue Growth Rate

Recognized as among Canada and North America’s fastest-growing staffing firms.

Began as a niche IT staffing provider and has grown into a global talent solutions firm.
Serves both contingent and permanent hiring needs, encompassing managed service provider (MSP), recruitment process outsourcing (RPO), and direct-source curation.
Project portfolio spans complex IT infrastructure, cybersecurity, software development, and ERP deployments in public and private sectors.
Pioneered employer-branded talent communities, combining curated talent pools with VMS integration for cost and time efficiencies.
Standout partnerships include global direct-sourcing with LiveHire and recent alliances to boost diversity initiatives and green-collar staffing.
Holds ISO 9001 certification.

Culture + Values

Holding themselves to the highest standards, the company acts with honesty and transparency in everything it does.
Fostering a collaborative environment, the company encourages team members to work together to solve problems and innovate.
Dedicated to continuous improvement, the company drives innovation in its solutions.
Committed to exceeding clients’ expectations, the company delivers value in every project.
Striving for excellence, the company seeks to achieve the highest standards in every aspect of its business.

Environment + Sustainability

Net-zero by 2050

Carbon Emission Target

The company aims to achieve net-zero carbon emissions by the year 2050, demonstrating a strong commitment to combating climate change.

Committed to sustainability and reducing environmental footprint.
Implemented energy-efficient technologies in operations to reduce resource consumption.
Prioritizes environmentally friendly solutions and practices in projects and services.

Inclusion & Diversity

The organization is dedicated to fostering an inclusive workplace with a focus on diverse talent.
The company has set clear goals for increasing representation of underrepresented groups in technical roles.
The organization has made strides in increasing the number of women in leadership and technical positions, with specific initiatives in place to support career development for women.

Articles

Services

Careers

Role

Description

project planning

veeva integration

data triage

analytics

vendor management

field enablement

Develop and manage project plans across key operational activities, including metrics and analytics, targeting (static and dynamic), customer and team alignments, Veeva strategy, and other operational initiatives (e.g., car program, RxVantage)
Collaborate with IT/IS teams on Veeva integrations and other system interfaces to ensure seamless data flow
Serve as the initial point of contact for field team data inquiries, conducting triage analysis and escalating as needed
Lead the internal customer and field excellence planning process, partnering closely with field and functional leaders to assess and enhance field capabilities across deployment and enablement channels
Manage projects and deliverables with external vendors as required
Partner with field and commercial operations leadership to prioritize, plan, and execute sub-national analytics supporting business planning, quarterly business reviews, and operational reporting
Identify trends and insights from analytics efforts and translate them into high-impact initiatives in collaboration with cross-functional partners such as training and marketing

Requirements

excel

tableau

veeva crm

iqvia

consulting

customer focus

Location: HQ-based preferred (hybrid/onsite as applicable)

HQ-based commercial experience strongly preferred
Experience with third-party syndicated data sources (e.g., IQVIA, Symphony, Komodo) and/or specialty pharmacy, distributor, copay, or lab data
Oncology or rare disease experience
Ability to manage multiple priorities in a fast-paced, dynamic environment
Proficiency with Microsoft Office, particularly Excel (reporting/modeling) and PowerPoint
7+ years of life sciences consulting experience focused on commercial strategy and implementation
5–7 years of commercial pharmaceutical or biotech experience, with 2–4 years in commercial operations, training, or marketing
Experience with BI tools such as Tableau
Ability to influence outcomes and lead initiatives without direct authority
Clear, open, and effective communicator with a strong customer-focused mindset
Experience working with Veeva CRM
Experience managing cross-functional projects in a matrixed environment
Strong analytical, problem-solving, and organizational skills with high attention to detail

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$75M Revenue

Annual Revenue

Reflects consistent expansion across North America, Europe, and Asia.

Double-Digit Growth

Revenue Growth Rate

Recognized as among Canada and North America’s fastest-growing staffing firms.

Began as a niche IT staffing provider and has grown into a global talent solutions firm.
Serves both contingent and permanent hiring needs, encompassing managed service provider (MSP), recruitment process outsourcing (RPO), and direct-source curation.
Project portfolio spans complex IT infrastructure, cybersecurity, software development, and ERP deployments in public and private sectors.
Pioneered employer-branded talent communities, combining curated talent pools with VMS integration for cost and time efficiencies.
Standout partnerships include global direct-sourcing with LiveHire and recent alliances to boost diversity initiatives and green-collar staffing.
Holds ISO 9001 certification.

Culture + Values

Holding themselves to the highest standards, the company acts with honesty and transparency in everything it does.
Fostering a collaborative environment, the company encourages team members to work together to solve problems and innovate.
Dedicated to continuous improvement, the company drives innovation in its solutions.
Committed to exceeding clients’ expectations, the company delivers value in every project.
Striving for excellence, the company seeks to achieve the highest standards in every aspect of its business.

Environment + Sustainability

Net-zero by 2050

Carbon Emission Target

The company aims to achieve net-zero carbon emissions by the year 2050, demonstrating a strong commitment to combating climate change.

Committed to sustainability and reducing environmental footprint.
Implemented energy-efficient technologies in operations to reduce resource consumption.
Prioritizes environmentally friendly solutions and practices in projects and services.

Inclusion & Diversity

The organization is dedicated to fostering an inclusive workplace with a focus on diverse talent.
The company has set clear goals for increasing representation of underrepresented groups in technical roles.
The organization has made strides in increasing the number of women in leadership and technical positions, with specific initiatives in place to support career development for women.

Articles

Services

Careers