Area Manager - Plumbing

Description

• Oversee logistical planning, workflow, and resource allocation across territories.
• Approve variance purchase orders for subcontractors exceeding preset limits.
• Collaborate with department heads and field agents to ensure smooth operational workflows.
• Build and maintain relationships founded on trust, openness, and candor—both internally and externally.
• Monitor subcontractor performance and communicate any issues to the Production Compliance Manager.
• Support the professional growth, confidence, and performance of Territory Field Managers.
• Assist with field issue resolution, de-escalating customer concerns and escalating major issues as needed.
• Participate in the interview and selection process for Territory Field Manager candidates.
• Collaborate with the Internal Operations team to review scopes of work and ensure proper execution.
• Organize, schedule, and oversee the work of Territory and Assistant Territory Field Managers.
• Conduct 6-month coaching reviews and provide input for annual performance evaluations.
• Incentivize and hold Territory Field Managers accountable for performance outcomes.
• Meet or exceed operational objectives within deadlines and budget parameters.
• Conduct timely, constructive performance evaluations and provide coaching for professional development.
• Maintain confidentiality of company information and act with integrity in all interactions.
• Build and manage daily schedules for Assistant Territory Field Managers.
• Provide coverage for Territory Field Managers during PTO or absences.
• Lead and maintain Quality Assurance initiatives and train Territory Field Managers on standards compliance.
• Provide daily coaching on field execution, quality standards, and CRM usage.
• Report material discrepancies or field concerns to the Field Operations Manager.
• Train Territory Field Managers through a structured 4-6 week onboarding program.
• Foster and maintain positive relationships with customers, Territory Field Managers, vendors, and subcontractors.
• Participate in the hiring and training of Territory Field Managers and Assistant Territory Field Managers.
• Manage employee discipline and terminations in accordance with company policy.
• Develop and refine Standard Operating Procedures (SOPs) to increase efficiency.
• Manage the execution of plumbing services to ensure all projects meet deadlines and budget goals.

Requirements

• Office equipment such as computers, tablets, printers, copiers
• Valid driver’s license for 3+ years and insurable under the company policy.
• Ability to learn new business-specific software systems.
• Communicate clearly and effectively with team members, customers, and subcontractors.
• Demonstrate professionalism and accuracy in a fast-paced environment while maintaining attention to detail.
• High school diploma or equivalent (GED, college, technical, or trade school accepted).
• Fluency in Spanish a plus but not required.
• Two (2) years of field management or construction management experience required.
• Position requires work in both office and field environments, including frequent travel between job sites.
• Exhibit consistent reliability, attendance, and punctuality in alignment with company policy.
• Exposure to varied weather conditions, including heat above 90°F, cold below 32°F, and precipitation.
• Requires the ability to drive or ride in a vehicle for two (2) or more hours at a time.
• Regular use of hands to handle tools, materials, and equipment; frequent standing, climbing, kneeling, and crouching required.
• Must be able to sit, talk, and hear throughout the workday and occasionally lift objects up to 75 pounds.
• Strong computer skills, including Microsoft Office Suite.
• Manage multiple priorities and adapt to changing conditions without compromising quality.
• Show strong leadership and problem-solving skills with a focus on teamwork and operational excellence.

Benefits

• Life Insurance (Group & Voluntary)
• Maternity/Paternity Leave
• 401(k) Matching (100% up to 1st 4% deferred)
• Health Insurance
• Paid Time Off
• Vision Insurance
• Reasonable accommodation will be provided to enable individuals with disabilities to perform essential functions.
• Health Savings Account
• Dental Insurance
• Competitive salary + Bonus potential
• Employee Assistance Program (EAP)

Training + Development

Interview process

Visa Sponsorship

Security clearance