Account Manager

Description

• Risk Management – ensure that all internal sales processes are adhered to including bid authority, legal requirements, Tyco compliance and governance requirements through sales and relationship management activities. Ensure compliance with Tyco’s Environmental, Health & Safety Policy - Zero Harm.
• Product / Technical Knowledge – maintain & develop solution specific product and technical knowledge/skills through training and learning.
• Account/Territory Planning – through planning activities, identify accounts to target for growth opportunities against enterprise solutions. Define account plan with SMART objectives.
• Opportunity Planning – Identify opportunity to bid, fully qualify with the customer & engage in a pre-bid review. Form a bid team to identify critical must wins/complex/large opportunities, define roles of team, technical strategy, value proposition and next actions.
• Lead Management – self generation of leads through planning & execution of business development activities. Identify and qualify leads against solutions to pursue to bid. Collaborate across business channels and other enterprise solutions where lead can be supported, as required.
• Survey, Configure, Price, Quote – survey customer sites, prepare costs, specifications and quotations to propose solutions to the customer.
• Performance - Using Salesforce.com, seller prepare for a monthly Personal Success Plan with sales manager. Reviewing prior month sales performance and objectives, current sales pipeline and agreeing key objectives for current month.
• Opportunity Management – manage sales pipeline proactively through each sales stage, recording all relevant information, accurate close dates and next actions driven through planning of tasks/events.
• AMR – pursue all AMR opportunities, new, expansion of existing contracts through sales of additional services and ensure all installation opportunities have attached AMR quotations. Responsibility to retain existing AMR customers/protect the AMR service base.
• Presentations – Carry out technical/bid presentations around the proposed/defined solutions to the customer or influencer.

Requirements

• Salesforce.com – adoption as the primary CRM application to drive sales performance, planning, management of leads, accounts, opportunities and manage all sales activity. All key objectives and results are measured through Salesforce.com.
• IT equipment to complete all jobs
• Sales & Negotiation Skills – possess and develop through coaching and learning

Benefits

• Competitive salary and company car/car allowance scheme & commission.
• Paid holidays and sick pay
• Extensive product and on the job/cross training opportunities with outstanding resources available
• Career development through various career ladders including Customer Service
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
• Access to business resource groups

Training + Development

Interview process

Visa Sponsorship

Security clearance